Go to the device manager ...check wether driver is installed or not...if it is not try to install driver through device manager..
Deffinately it solves u r problem
if Yes RATE ME
Install the driver and program, in vostro ethier you installed or not the icon is on showing but if you try to use it can't use except you install the driver and software,
and should be exact driver
http://support.dell.com/support/downloads/index.aspx?c=us&l=en&s=gen
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