Bose (321GS) System Logo
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Nathaniel atkins Posted on May 28, 2014

My 321 system can not find the HDMI inpute for the picture, yet I can hear the sound when the DVD is played. I get a no signal found.

The system is giving the code communication with TV. What is the problem with that?

1 Answer

Guy Stephenson

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  • Contributor 56 Answers
  • Posted on May 29, 2014
 Guy Stephenson
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I'm not familiar with the Bose 321 but in most cases, you must go into the settings menu and activate the HDMI output on the DVD player in the video settings. I don't know why manufacturers do this, but it's common and frustrating. Give it a try... Also, make sure your TV settings are correct.... AND your input source is set to HDMI in, not AV or Composite. You can do that on the TV remote control. I hope this helps!

5 Related Answers

Anonymous

  • 1 Answer
  • Posted on Feb 13, 2010

SOURCE: communicating with your tv message on bose 321 series 2

Well, it seems that this may be a common issue with this BOSE unit. My 321 GSIII was working fine as well for about a week. After a full frustrating day of switching, disconnecting, reconnecting cables and resetting the unit and TV several times, I was forced to call the BOSE Technical. They tried to help with the situation over the phone by directing me to do just about everything I did before I ever called them. After about an hour of their unsuccessful help, they left me in saying that I will now have to run Composite cables because my TV will not connect for some reason through HDMI even though it was working for a short time. AHHHHH...I custom prepared the walls in my new office to accommodate non-exposed cables and wires and now BOSE is saying to expose Composite cables. Tomorrow, I am going to connect the Composite cables to confirm if the 321 will now work that way (for curiousty). I will then call BOSE back and demand a replacement unit. I will keep all in the loop with my progress of this situation.

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Anonymous

  • 1226 Answers
  • Posted on Mar 31, 2008

SOURCE: bose 321 dvd and remote

hello.

Clean out the battery connection inside the battery case. Incase this work disassemble your remote and find any fault connection in it. or let the repair man do it.

If the remote work change the setting press PBC mode this will change the color. or refer to the manual for changing view setting.
melnavz

Anonymous

  • 1 Answer
  • Posted on Nov 14, 2008

SOURCE: player won't play CD/DVD

My suggestion is to buy a different brand. I have two Bose systems and have repeatedly experienced problems with it. Considering that the Bose brand is marketed as a sophisticated system at a sophisticated price it shows a very poor performance. I am extremely frustrated as I thought that such an expensive product would give me top results.

jason

  • 905 Answers
  • Posted on Nov 27, 2008

SOURCE: bose 321 system reads bad disc on all dvds

if will not read a laser lens cleaning disc , then it will need to be opened up and the laser lens will need to be cleaned manually with the cleaning solution and a cotton tip , but do it easy and dry the lens with the cotton tip
if that don't do it then the laser mechanism will need replacing

electech

Anonymous

  • 1 Answer
  • Posted on Oct 12, 2009

SOURCE: bose 321 have dvd picture but no sound HDMI

check the power suply behind the acoustimass set to 115v, not to 230, that will solve you problem

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Here are 3 things to try and an if all else fails at the end.

1) Make sure the TV is set to the correct Video Input to see the video from DVDs on the Bose system.
• Make sure a DVD is in the disc tray.
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