Dear Sir , the dehumidifier is running the motor is running, but not sending out any water. I have cleaned the filter.n Any recommendations?
Is it only the fan motor running that you hear? Or is it the compressor motor and the fan motor in combination?
If it's just the fan motor, it running to circulate the air, in an effort to sense humidity in the air, above the level you have the humidifier set on. Speaking of which, you may have the level set higher than what the humidity is in the house and the unit is just maintaining it. 50 to 60% is high, as opposed to 35%, which is what most folks want to maintain in the hot, humid, summer months.
If you want to test the unit, place in the bathroom, turn a hot shower ON, turn the humidifier ON and set it for 45% or minimum if your unit does not have a LED readout screen. Do Not turn the bathroom exhaust fan ON. As you leave the bathroom, close the door and don't return for 20 minutes. When you do, turn the shower OFF and check the humidifiers water collection bucket. If you see any water, the unit is working as it should. If you don't see any water, it's time to replace that unit. I say that because, at best, the parts and labor to repair the unit would be equal to or almost equal to, the price of a new dehumidifier.
Hope this helped you troubleshoot and solve the problem. Please let me know. Thanks
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