Sta Rite Sta-Rite Max-E-Therm High Effiency - Propane Heater - 333,000 BTU Logo

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Anonymous Posted on May 25, 2014

Sta-rite heater keeps shutting off? - Sta Rite Sta-Rite Max-E-Therm High Effiency - Propane Heater - 333,000 BTU

5 Related Answers

Anonymous

  • 1 Answer
  • Posted on Jan 02, 2009

SOURCE: Sta-Rite SR400 heater displays error E01 and doesn't fire.

Resolved - the thermister was bad.

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Anonymous

  • 83 Answers
  • Posted on Jul 08, 2009

SOURCE: Sta-rite propane heater turns on, blower on but it doesn't fire

There can be a couple of reasons for this issue to occur. The first thing to check is the dsplay panel for which Service light is coming on. If it is the Service System light, then there is not enough flow of water in the system. You may need to clean your filter.

If it is the Service Heater light, then the problem is with the heater. What you can do is restart the heater and watch the display panel. If the water temp display is too high, or low, then the issue is the Thermister and it will need to be replaced. If the temps are about the same, then try and start the heater. The same issue may happen again, but that is what you actually want to happen. Once this does, take off the top two halves of the heater and turn the display panel over. There are diagnostic lights on the backside of the panel.

If there is a red light next to one of the following: AGS, AFS,
SFS, HLS, PS or THERMISTOR, then that is the item causing the problem with the heater. If you need an Owner's Manual, there is one online at the following link:

http://www.inyopools.com/owners_manual/sta-rite_heaters_max-e-therm.pdf

Anonymous

  • 83 Answers
  • Posted on Jul 10, 2009

SOURCE: sta-rite gas heater won't ignite

I am not sure if either of these issues have been solved, but with the AGS light on, you will need to check the flow of water first. If it is below what is needed for the heater, this will light up. If the water flow is fine, then check the water temp on the display panel. If it is readin higher than that of the ACTUAL pool water temp, you need to replace the Thermister.

If the water temp displayed is about that of the pool water, then the Automatic Gas Shutoff will be the next thing to check and replace.

You can tell IF a Sta-Rite heater has been converted by the model number. The Convesion Kit is supposed to come with a sticker stating that the heater has been converted, but there are two options for the kit and the one without the sticker is cheaper.

If you take off the top two halves of the heater, on the Junction Box there should be a Tri-fold card there. Unfold it, if the model number ends with NA it is a Natural Gas Heater, LP would be Propane.

Anonymous

  • 83 Answers
  • Posted on Jul 14, 2009

SOURCE: sta rite 400na gives error code 05 after about 30 seconds

I am not sure if you have received an answer to the issue, or not, but just in case! An EO5 error code is an open stack flue sensor, or switch, There are two forms of the stack flue sensor, so you will need to know which one you have on the heater.

What this error code means is that the sensor "read" the flue temp to be over 500 degrees. Usually, it is just gone bad and reading the wrong temp.

Anonymous

  • 83 Answers
  • Posted on Jul 14, 2009

SOURCE: Sta Rite SR400 NG heater with code r=5

You can find an Owner's Manual online at the following site:

http://www.inyopools.com/owners_manual/sta-rite_heaters_max-e-therm.pdf

IF you have tried to restart the heater and received the same outcome, the r5, or S, is a badk control board. Sorry about that one!

What you may want to try is resetting the heater. You will need to put the SunTouch in the maintenance mode. Then turn off the heater, turn off the Circuit Breaker for the heater, wait about 15 to 20 minutes, then reverse the order. Circuit breaker, then heater, then try and start the heater without the SunTouch first. If it works, then try with the SunTouch.

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This issue sounds tricky. I recommend you callthe Sta Rite technical support at 888-782-7483 and they should be able to helpyou figure this issue out.

I hope this helps.
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Ref: Sta-Rite Max-E 400. Pool temp is about 75

Your temp sensor has gone bad and will need to be replaced. It's a small tube that slides into the water manifold and you can follow the wires back to the board. Just unplug and set a new one in place.
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