go the company that built your machine web site and locate the driver download normally free for your machine model # and see if it has a windows ten driver for your model, your model might be old and they mite not make the driver for windows ten, either go back to windows 8 or 7. or get a new printer that will do windows ten, lesson learned don't up grade without checking hardware can handle upgrades
Btw, I’m available to help over the phone in case u need at
https://www.6ya.com/expert/normanj_7893313f0751935f
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