Need to program access code into phone line for long distance numbers

When the system is installed, you need to make sure that only the lines equipped are in the access plan (program 400 in a TA series box). When you go to the intercom on a phone and dial "9" you should get an outside line every time. If that works, system and personal speed dials include that access code as part of the number. eg my test number is 914197845522 9+1+10 digits.

Carl

Panisonictel.com has a FAQ for this model here

In that FAQ, there is this explanation of your problem:

When I tried to access speed dial, it does not call out.
When storing speed dial number of external parties, the stored speed dial number must include CO (outside line) access code (9 or 81…etc) even with direct line access. If the external number is 1234567, you must store the speed dial number as 91234567.
This rule applies to all system speed dial, station speed dial and speed dial key.

It looks like you're just going to have to add a leading 9 to all the speed dial numbers for that function to work.

It depends on what you get when you dial "9" on the intercom. If you get an outside line, then the 12 right side buttons on your phone can be programmed for one touch dialing like this:
On an idle phone, press PROGRAM a button and dial 9 plus the number and STORE. You can program more than one button by just pressing button numbers and STORE. Exit programming by picking up the handset and dropping it back down.

If you want a specific line, you may be able to dial the specific 8x code to access a line directly, or you can go into system programming and delete the open lines in program 400. Disabling would be the best, because if your 8x line is busy, you can't make the call with the auto dial button.

Carl

Although I've been unable to locate a User Manual specific to your phone, the following information pertains to programming most all NorStar phones:

To Program Buttons On Your Phone:
For External Numbers:
1. Press the Feature button, then * 1
2. Push the button you want to program
3. Display will read "Program and OK"
4. Enter the telephone number, then press the OK softkeyFor Internal Numbers (Extensions.:
1. Press the Feature button, then * 2
2. Push the button you want to program
3. Display will read "Intercom #:__"
4. Enter the extension number
For Feature Codes:
1. Press the Feature button, then * 3
2. Push the button you want to program
3. Press the Feature button then enter the Feature Code
To Change the Contrast of the Display:
1. Dial the Feature button, then * 7
2. Press the number keys 1 - 9 to your desired brightness level
3. Press the OK softkey
To Change your Ring Type:
1. Press the Feature button, then * 6
2. Press the number keys 1 - 4 to hear the different ring types
3. Press the OK softkey when you hear your desired ring
To Change the Ring Volume:
1. Press the Feature button, then * 80
2. Press the volume key up or down
3. Press the release key1 to exit and save the volume level
To Program Personal Speed Dial Numbers: (Numbers 71 - 94 only.)
1. Press the Feature button, then * 4
2. Enter the 2 digit code (71 - 94. that you want to assign to that phone number
3. Enter the telephone number, then press the OK softkey
4. Display will show: "Entry xx stored"


Additional information about NorStar phones can be found by clicking here:
http://www.telephonemagic.com/phone-support/norstar-feature-programming-code.htm

If you are using the KX-T7730 phone on a Panasonic KX-Txx 308/824 system. From the Switcboard / Main telephone ( usually ext 101, 10 or 9 ) with the handset on the cradle/hook :
1. Press PROGRAM * # followed by the system password ( default is 1234).
2. Now press 001 and then SP-PHONE. Enter the system speeddial location ( 00 to 99 ) or just press SP-PHONE again to go to 00.
3. Enter your line access number ( usually 0 or 9 ) followed by the telephone number you would like to assign for the speeddial.
4. Press AUTO DIAL / STORE to save your setting.
5. To go to the next speeddial location press SP-PHONE and follow steps 3 and 4 again.
6. Press PROGRAM to exit program mode.
7. To dial the system speeddial from any extesion lift the handset and press * followed by the speeddial location ( example 00 )

The mechanics of storing a speed dial number on Panasonic phones is the same, even if the phone can be connected to one of 18 different model Key Service Units. It involves pressing PROGRAM a button, an access code, the number, and STORE. In the U.S. our access code to get an outside line is "9". You may be using something different, like '0'.

The differences are if you can dial "9" on the intercom and get a dial tone, which collumn of buttons you press, and/or whether you want this to be PERSONAL numbers or SYSTEM numbers.

In a TA-824, lines are accessed high to low. If you have 2 lines on a basic system and dial "9" to get an outside line, you will land on line 3 if you have not told the system that line 3 is disabled (system program 400). So, the fast answer is press PROGRAM, a button on the right side, dial 9+your desired number and STORE. If it's a left side button, dial 29 instead of 9.

System speed dials requrie access to system program 001.

If this does not work on your system, please comment back with your actual system model number.

Carl
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It says "Not Stored" because you haven't stored anything in it. There are 12 buttons on the left side with lights and 12 buttons for feature dialing on the right. If you want to monitor extensions, the buttons on the left are the ones to use. If you want to store speed dial numbers and feature codes use the ones on the right.

Left button programming. Press PROGRAM and the button. For extensions, dial 1+ext and STORE. For CO's, press 0+line number, for inside codes press 2+code, for outside number press 2+9+number, all followed by STORE.

Right button programming. For inside codes dial the code, for outside number press 9+number followed by STORE.

Note that you could also dial "8x" or "80x" in place of "9" for specific line access. Also, you can store extension speed dial numbers on the right, you just won't get a light indication when they're busy.


Carl

I solved my problem by trial and error!

Steps to program speed dial on the Walker/Clarity Model W-1000 Touch Tone Sound Amplifier desk set phone w/large number pad.

1. Choose phone number to program including the (#1) digit for a long distance direct dial if
needed.
Write chosen number(s) on a scratch pad as a guide for numbers. Identify numbers with the
names or contact description (ie."Mom's Cell Phone.")

2. Remove hand set receiver from phone.

3. Press "memory set" button ONCE on the phone located uder the receiver on the desk set.

4. Enter phone number chosen,including area codes and long distance prefixes if needed!

5. Locate the speed dial position button you want for that number...(located adjacent to
tag/pad slot for name and/or phone number to be written after entering.

6. Press the speed dial position button (ONCE). Then replace receiver back in craddle.

7. Try out speed/dial program. Pick up receiver, push speed dial button(position) listen to see if
correct phone number is contacted. Once established as correct; program additional speed dial
numbers: ie family, business, as needed.
8. DO NOT TRY TO PROGRAM THE NATIONAL EMERGENCY 911 NUMBER! Keep this in your
own memory!
9. If you make a mistake while entering a phone number: Stop, Hang up phone and start all over
again in the procedure sequence.

10. Remove white "description pad with slots for names or numbers) from underneath clear
plastic cover.(use a paper clip end to lift up plastic cover). Write name/description for that number
on white pad(ie. "Mom's Cell") Use a PENCIL FOR DESCRIPTIONS!!

11. TO SAVE TIME AND INCONVENIENCE TO PERSONS/BUSINESSES OF HAVING TO
ANSWER YOUR CALLS; CHOOSE A AUTOMATED ANSWERING NUMBER (USUALLY A
BUSINESS ANSWERING AUTOMATED SERVICE (IE. LARGE INSTITUTIONAL PHONE
NUMBER THAT HAS A MENU PROMPT usually a AT&T 800 # will have a prompt menu
USE this procedure to see if you program correctly then once you know how; go back and re-
enter all the numbers that you actually want on your speed dial settings.

· Without lifting the handset, press redial button. Press the button on the strip you wish to store the telephone number on. Note that these 5 buttons are position numbers are 100, 101, 102, 103 and 104. 100 is the first button above EXT PICKUP, and 104 is the first button below DND. These numbers can also be programmed using the method in Step 2 below and entering the position number (100 – 104).
· Enter the telephone number. Be sure to program the 9 in front of all local numbers, and 9+1+(Area Code) in front of long distance numbers.
· Press redial.
· To use the numbers stored on these buttons, lift the handset and press the button.

There is no way to clear the settings you would have to re-program the correct setting. Did you program one touch speed dial on the line buttons? I do not see how programming a speed dial could effect accessing the CO lines unless you re-programmed the CO line buttons by mistake. If so, you would need to re-program those soft keys to line buttons. The manual you have may not cover this? The phone you have can work on a few different Panasonic phone systems. If you need a more detailed manual you will first need to know which Panasonic phone system you have. The phone part number WILL NOT help you determine which phone system you have. There is a main control unit somewhere (basement, utility closet, etc..)