I have a DE 500p it runs but does not collect water

Maybe this will help;

https://housefresh.com/dehumidifier-not-collecting-water/

George, regular garden hose is what is generally used for continual drainage. Just don't exceed the maximum length of hose, that is listed in your Owners Manual.And, despite what they say about being able to pump water up thru abasement window, it really doesn't work that well. Unless the unit is right below the window,

Hope this helps you and thanks for choosing FixYa.

Hi,
There are many reasons why a dehumidifier willnot work or collect water.
Here is a tip that I wrote to help people to figure out what is going wrongwith their dehumidifier

Dehumidifier is running but no water is in bucket

heatman101


-=-

Hi,
There are many reasons why a dehumidifier willnot work or collect water.
Here is a tip that I wrote to help people to figure out what is going wrongwith their dehumidifier

Dehumidifier is running but no water is in bucket

heatman101

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Hi,
There are many reasons why a dehumidifier willnot work or collect water.
Here is a tip that I wrote to help people to figure out what is going wrongwith their dehumidifier

Dehumidifier is running but no water is in bucket

heatman101

Hi,
There are many reasons why a dehumidifier willnot work or collect water.
Here is a tip that I wrote to help people to figure out what is going wrongwith their dehumidifier

Dehumidifier is running but no water is in bucket

heatman101

Hi,
unfortunately yes... they make them to run just for a year... warranty....

heatman101

Hi there - you have to vacuum the filter several times. You can pull it out of the back left hand side of the unit. Vacuum it several times, and then start the unit on the lower fan setting, at a humidity level of around 60%. It will kick in after a bit, and then you can start adjusting the humidity level to where you would normally use it.

Sometimes - after you have vacuumed the filter, it still doesn't work. I used my fingers to pick lint off the filter, and ran a BIC safety razor over it as well, to try and get more out of the filter. You can also wash the filter in warm water, and leave it to dry over night. Don't put it back in until it's completely dry.

This will work! Cheers... E

If you have the fan icon selected, it is supposed to run continuously. If you use the mode button (not the fan button) to change to relative humidity (the water drop icon), the fan should only run with the dehumidifier.

This tube is likely related to the water pump out feature that these have. They have a pinch clamp on connections, perhaps your clamp is loose or misaligned.