My new unit will search but not scan. It displays all LocOut when I try to scan.
Checking replaceables
If you experience frequent paper jams or printing problems, check the
number of pages the machine has printed or scanned. Replace the
corresponding parts, if necessary.
1. Press Menu until System Setup appears on the bottom line of the
display and press OK.
2. Press the left/right arrow until Maintenance appears and press OK.
3. Press the left/right arrow until Supplies Life appears and press OK.
4. Press the left/right arrow until the item you want appears and press OK.
• Supplies Info: Prints the supply information page.
• Total: Displays the total number of pages printed.
• ADF Scan: Displays the number of pages scanned using the ADF.
• Platen Scan: Displays the number of pages scanned using the
scanner glass.
• Imaging Unit, Transfer Belt, Fuser, TransferRoller, Tray1
Roller: displays the number of pages printed each item.
5. If you selected to print a supply information page, press OK to confirm.
6. Press Stop/Clear to return to ready mode.
when you reach the imaging unit reset it then try, it should work then
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