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Posted on Nov 04, 2007
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Acer extensa 4210

My orbicam is not working??

It is saying the following when i try and get it on: it has stopped working

can you help??
thanks

2 Answers

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  • Expert 128 Answers
  • Posted on Feb 02, 2008
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** Note ** When the My Pictures or Pictures folder gets full, camera will not work - Cut and Paste all pictures in that
folder to another folder and restart Orbicam program.

If that does not work then do this:

Start - Programs - look for Acer Empowering Technology then Acer E-Recovery - The look at the bottom and you will
"Backup", "Burn disk" and Restore" choose Restore - choose Apps and Drivers at the bottom of Restore tab (it will say
extracting) - once extracted - click Install or Guides and Manuals if needing Orbicam instructions - click Vista or (XP) on the left - click Drivers - click Camera or CCD - on the
right side of the screen, then look for Bison driver or (or your model which can be found in device manager - control panel - system - device manager - Imaging devices) you have then click a phrase that has something like "Install now", follow on screen instructions. Then repeat steps above and instead of driver choose Bison (or your model which can be found in device manager - control panel - system - device manager - Imaging devices) Utility

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  • Contributor 14 Answers
  • Posted on Nov 04, 2007
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Reinstall the drivers, or go to your adminstrative tools in the control pannel and then computer managment, and then services and applications, inside you will find a list on services on your computer, find you cam and check its settings, you can also go to control pannel, sysytem, hardware and find the cam click on it, it should tell you if it is running correctly, you can also reinstall, the drivers from there

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If not working then:

** Note ** When the My Pictures or Pictures folder gets full, camera1.gif will not work - Cut and Paste all pictures in that
folder to another folder and restart Orbicam program.

If that does not work then do this:

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