Blackberry 9900 password - RIM BlackBerry Bold 9700 Smartphone

SOURCE: How do I reset my forgotten blackberry ID on my blackberry 9900 because when I click on forgot password? it says Unable to update BlackBerry ID account information while offline. please help me as I c

Hi
I don't know whether this will work or not, but is there a Blackberry website, or your service provider's website where you try to log into your account. If so you could try for access from a computer rather than your Blackberry and update your account from there.
Hope this is helpful, if so would you please register that with Fixya
Cheers