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It may be android system. If so, try this
Click on the apps logo ( square logo with 9 dots on)
Click on Settings logo ( white gearwheel on blue square )
Scroll down the settings until you come to the green logos
(System settings)
Click on the first one (language and input)
Click on the first one (language)
Scroll down to find English.
Computers can be ornary creatures. See if the reader is recognized by another machine. If so then your machine is simply not compatible with the reader and will not function. It happens.
Try turning off your device, then back on. If you still have trouble with your square, delete the app from your device & reinstall it. It should work then. If not contact square reader customer service.
This can be a hardware (bad headphone jack) or a software (rom update) issue. If the tablet is in warranty, try taking it to your dealer and see if they have a fix.
Otherwise, some people have had success doing one of the following:
1. Plug headphones in after starting music. Watch for headphone icon to appear on screen, meaning tablet has recognized that headphones are attached. Make sure plug has been put into socket all the way.
2. Install app SoundAbout on your tablet and see if you can route sound to headphones only.
3. Check Settings/About Device to see if there is a software update for your tablet. Install the update and see if that fixes the problem
Chances are the reader is defective. Try to plug it into another computer to confirm this. If it works try another USB device to confirm that the port is working.
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