My HKC A072D will not go past the initial HKC start up screen, at all, nothing has helped so far

Time to change the battery

It could have hardware problems. It could have software problems. To troubleshoot software problems, when on the initial start up screen carefully introduce a paperclip end into the *Reset* button hole until you feel a little click. Your device should then turn off automatically. Some start up again automatically, some don't. Give it a minute or so and it it doesn't start back up by itself. Push and hold the power button as usual.

This should clear up any software problems and this doesn't cause you to lose any data or changes you've made.

Hardware problems such as a memory chip gone bad will not be helped by a Reset Button reset nor will they be helped by a *Factory Reset" which is done by holding down a combination of Volume(-) and Power buttons to get into the Android factory reset options text list. These are drastic and will cause you to lose any and all personal data and changes you've made to the device. A factory reset will put the device back to new condition. But, alas, even a factory reset will not help if you have hardware problems.

Try to off it for sometime then on it again then go to settings then try to put a new password.

hkcdigital.com/support

Try this

1.hold down the power key for 10 seconds to turn off the unit with nothing hooked to the unit (no ac/no usb/nothing)
2. hold the volume up key (+) and the power, once the screen starts to turn on release the keys.
3. NEXT you should get a robot laying down with a red triangle, push the power key one time. This will get you to the menu screen.
4. from here you chose the reset factory by using the volume down (-). Once you have that line highlighted press the power button.
5. next use the (-) key to get to yes to reset/reboot followed by the power key to chose the option.
6. tablet will come back on and be just like you got it from the store originally.

Hello, Call support support for the tablet and see what they would do. If no help then call the manufacturer or the tablet and talk too the tech support. They will walk you thru trouble shooting and they will tell you what to do.

3 RESET WAYS on ANDROID TABLETS REVIEW

Press and hold the power button and the volume up button till the screen turns off, wait a few seconds and if it doesn't start again press the power button, wait while it initializes.

https://www.youtube.com/watch?v=x6u2qWWeaEM

My son had that same problem with his tablet, we panicked before we realized it only needed to be reset. There right next to the volume up and down button there will be a tiny hole. It is the size of a pin tip, it actually says reser, we took a small paper clip and straightened it and it fit perfectly in the hole. Press it for a few seconds and it should come on, it will reset itself.

Good Luck