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Actually, your husband is correct. The settings reflect the amount of humidity you want to remain in the house. I really don't think you want to leave 50 to 60% humidity in the house.
35% removes the greatest amount of humidity.
Hope this helped answer your question and thanks for choosing FixYa.
I suspect that it isn't collecting water either because there is not enough moisture in the air to remove any water, or the humidity setting is to high.
No, it's probably not shot. Just may need some adjustments. Below are the common causes of the problem you're having.
1. The humidity extraction level is set to HIGH. Lower it to 32 - 35%
2. Air intake filter is dirty or clogged and needs to be removed and cleaned.
3. Clear air obstruction. Maintain at least 12" of clear air space around the entire unit, while in operation.
4. The ambient air temperature at floor level is between 40 - 60 degrees F. This is particularly true in basement applications. Raise the unit up off the floor, onto a sturdy table, cabinet, etc, that will hold the weight of the unit, plus a full tank of water. The air temp at chest level is warmer than floor level in a basement. Unless, your dehumidifier is what's called a Low Temperature Model (designed for basements) it may be contributing to the problem. Although, based on all the odds, numbers 1 & 2 above, are going to be the culprit.
Hope this helped you to troubleshoot and solve the problem. Please let me know. Thanks.
Typical human comfort leve is in the range of 40 - 60% RH. I'ld go with 60 so I didn't have to empty the bucket so often and less run time means lower electric costs.
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