My camcorde showing cassette is locked - Sony DCR-TRV285E Digital-8 Digital Camcorder

The error code E04 on a JVC Camcorder GR-AX2 indicates a problem with the cassette mechanism. This could be caused by a number of issues, such as a jammed cassette, a malfunctioning cassette compartment, or a problem with the camcorder's loading mechanism. In order to fix the issue, the camcorder may need to be serviced by a professional. In the meantime, you can try removing the cassette and reinserting it to see if that resolves the problem.

good luck

hi,
is it close without a cassette ? if so the reel sensor in the cassette compartment may be faulty. if the head drum not rotates the cassette drive will not work correctly, if so please loosen the head drum with a plastic rod or some tools like that. do not put your finger in hence sometimes will jam your finger. remember don"t touch the scanning chip of the head.

Here is a video explaining this problem, hope it helps.

Hi, I had the same problem. When I inserted the new (or old ) cassette, it was showing me the same simbol as you are describing here.... The one thing to do here is to let it check in some CamcorderReparingCentre. After I let it to repare it they told me that there was some kind of engine broken , I paid £60 for reparing but my camcorder is working again,properly like before...

i spraaid it from outside and it is working good at this time
but i still want to have removing instruction or any schmatic diagram of mecanical parts like cassette case to helpe me for removing it if it happend to show error ( reinsert cassette)
thank you

Dew has condensed in the camera. Eject the cassette but leave the cassette door open.remove the battery . Borrow a hair drier . set it to optimum temperature(not vey hot but but hot enough to cause discomfort when blown on fingers). direct the hot air through the cassette compartment door for about five minutes. reattach the battery and reinsert the tape.
Good Luck,
Luwangula

Here's what i found. I was able to clear the message by opening and closing and ejecting the cassette. I also had to play with the battery at the same time. Keeping the cassette door open and then pulling out the battery. After is did this a couple of times i got the message to clear. I too haven't used my camcorder for some time and now that the error message has cleared the camcorder tells me that i need to clean the heads. Hope this helps. Below is the message i found that pointed me toward ejecting the cassette. Good Luck, i'm off to buy a tape head cleaning cassette. An error indication (E03 or E04) appears. - (E03 or E04 UNIT IN SAFEGUARD MODE REMOVE AND REATTACH BATTERY) This massage a malfunction of some kind has occurred. In this case the camcorder's functions become unusable. - Eject the cassette once and re-insert it, then check if the indication clears. When it does, you can resume using the camcorder. If the indication remains, consult your nearest JVC dealer or service center

I have one doing the same thing. I called Cannon and the told me I would have to send it in for service. Now after reading that about 10 other folks having the same issue, I think Cannon has some issue with the ZR100.

look for a tiny pinhole and insert a pin while powered up to reset the device