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Judy Skinner Posted on May 07, 2014

Dell vs525 won't print in color - Dell 922 All-In-One InkJet Printer

1 Related Answer

joelr2005

Joel Rodriguez

  • 465 Answers
  • Posted on May 15, 2014

SOURCE: why dell vs525 will not print in color. ink cartridges are full

Hello Judy
when it comes to printers not printing in color its usually a software issue . Now there are times that you buy the cartridges are bad but lets do some troubleshooting.

Go to support.dell.com
Support Dell US

Select your product by service tag or click on printers and look for your model

Select operating system and the software and driver will appear below in blue lettering click on it download and install software and fireware. Install and run.
Make sure you are connected by USB to your computer.

Print out a test page to make sure all is running ok.

Reseat the cartridges and make sure the contacts are clean.

let me know if this helps

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Related Questions:

0helpful
1answer

Why dell vs525 will not print in color. ink cartridges are full

Hello Judy
when it comes to printers not printing in color its usually a software issue . Now there are times that you buy the cartridges are bad but lets do some troubleshooting.

Go to support.dell.com
Support Dell US

Select your product by service tag or click on printers and look for your model

Select operating system and the software and driver will appear below in blue lettering click on it download and install software and fireware. Install and run.
Make sure you are connected by USB to your computer.

Print out a test page to make sure all is running ok.

Reseat the cartridges and make sure the contacts are clean.

let me know if this helps
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It may have a date code ill not allow you to print without updating/replacing the cartridge. I got rid of hy HP for the same reason.
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How do I make a test page for my printer to check color.

You need to clarify :
1. Your printer cannot print color even though it prints color well from a test page;
2. Your printer cannot print color in a test print page.

If it is the first one, then you have to set it properly in Window Print Configuration page of that printer;
If it is the second one, then you have to check whether you have installed the color ink cartridge properly in the printer. If the color ink cartridge is installed properly, try to replace another new color ink cartridge. Finally it is still not work, then you have to bring back to the repair center.
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Most router (DHCP servicer) issue an IP to any device on the network, is your PC on the the same subset of the network? Can you ping the printer? Check your printer and device property, make sure you have the same IP address and you're on the same subset.
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I installed new b&w & color cartridges and the

in your printer try to press on the restart button and hold it for about 8 to 10 seconds. by the way the ink cartridges that you installed are the genuine ink cartridges, if not then its gonna be normal that it won't detect as new.
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Dell color laserjet 5110 cn will not print color documents. This network printer was printing color fine until yesterday mid-day when it started printing in black & white only. I tested by printing a...

This has to do with the document printing properties. When you are ready to print a document, choose properties and make sure you go through the printer settings under that software.
The test page only verifies the cartridges. The printer properties of the software control the printer during printing.
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