T-Mobile Factory Unlocked Huawei U8686, Prism II, Black, International GSM Android Phone, Unlocked to work with AT&T, all GSM Network worldwide Logo
J
John Determan Posted on May 07, 2014

T-moblie Prism 2 (U8686) phone has locked screen.

The phone has somehow locked itself. I have never set-up or had a password to unlock the phone to be used.

1 Answer

Terry Miles

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  • Contributor 38 Answers
  • Posted on May 07, 2014
Terry Miles
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Joined: Feb 27, 2010
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With phone off (pull battery if that is the only way to turn off) hold vol up and power key at the same time until the phone turns on. This should bring up the service menu. Factory reset phone. If it not the vol up button, then use the same procedure while holdin bvoth vol up and down buttons.

Testimonial: "I have already tried that trick and no dice. I have the same SIM card so it's not that. Any other ideas?"

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