On the abbreviated Quick Start Guide for CS6428-2/Cs6429/Cs6429-2 (and /3, /4, and/5). Please help. I don't want to go and buy a new phone.....
From the sound of it it I think its either: your mailbox is full or the feature has been turn off accidentally.
Vtech's support recommend the following (I've removed things like 'make sure its plugged in' and 'is your answering system is turned on' etc..)
1 Some answering systems have an announce only option, which plays your greeting but won't record messages. Make sure your system is set to record messages.
2 Your answering system's message capacity may be full. You must erase old messages to make room for new ones.
3 If you have voicemail service in addition to your answering system, your caller's message may be going into voicemail before your answering system picks up the call. Program your voicemail to pick up at least 2 rings after your answering system is set to answer the call.
SOURCE: voice mail i6725 vtech phone
ACCORDING TO THE MODEL NUMBER THIS PHONE DOES NOT HAVE AN ANSWERING DEVICE. IF YOU HAVE VOICEMAIL - YOU MUST HAVE THE PHONE COMPANY'S SERVICE FOR VOICE MAIL. IF YOU HAVE A STUTTERED DIALTONE WHEN YOU HAVE MESSAGES THEN IT PROBABLY COMES FROM YOUR TELEPHONE COMPANY. CALL THE PHONE COMPANY AND ASK FOR INSTRUCTIONS TO CHANGE THE GREETING ON VOICEMAIL.
SOURCE: vtech A5874 answering machine not working & letter A shows.
Somehow the answering machine was clicked off, but the announcement was on. Therefore I could not receive messages, but my recording was still on as if I was receiving incoming messages. I just played with the various on/off switches till it worked. For me, just plain luck.
SOURCE: Vtech ia5874
You have the answering machine set to announce only.
Press the menu button repeatedly until you hear the phone say "set announce only" Press the change button twice The first time tells you the current setting which is "on" the second time turns it off.
SOURCE: vtech w/answering maching does not allow outgoing calls or record
unplugging the unit from the power source and waiting 30seconds seems to be the answer. the answering machine is working and i can call out again.
thanks you to everyone who posted that answer in different parts of FixYa.
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