If the water has been sitting in the reservoir for days without use, it may develop a film on the ultrasonic element which inhibits the creation of the mist to come out the top of your humidifier. I would lift off the tank and empty the reservoir. Then VERY GENTLY with a piece of paper towel, wipe the ultrasonic element (looks like a disk the size of a quarter at the bottom of the reservoir) to clean off any film. Then replace the tank and let the reservoir fill up the tank and try it again.
Good luck
thebqe
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