Question about Kodak EASYSHARE 5500 All-In-One InkJet Printer

1 Answer

Kodak 5500 AiO Printer started missing lines of text in finished prints

Prints everything OK but has started missing random lines or portions of lines in the final printing. There is no problem when printing from the platen. Only occurs when printing documents from pc and only has problem with some documents.

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  • 14 Answers

Corrupted drivers,delete printer and reinstall.

Posted on Jun 13, 2014

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6 Suggested Answers

6ya6ya

6ya staff

  • 2 Answers

SOURCE:

Hi there,
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.

Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.

Here's a link to this great service

Good luck!

Posted on Jan 02, 2017

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Joed911

JDTec

  • 4338 Answers

SOURCE: My kodak 5100 printer is having problems printing black text

Clean the printhead, then print a demo sheet.

  1. Verify that inkjet paper is loaded in the paper trays.
  2. On your desktop, start the KODAK All-in-One Home Center, then select the Help [?] icon.
  3. From the Help menu, select Maintenance, then select Printhead Cleaning. The On/Off light flashes green during the cleaning procedure.
  4. When the On/Off light glows a steady green, press Photo and Copy simultaneously to print a demo sheet.
If the Demo print is bad- IE: no black, blurry print etc., then you may need to replace the printhead:
http://www.kodak.com/global/plugins/acrobat/en/service/manuals/AiOPrinters/printhead/AUR1780-9_UE_RevC.pdf
Click on this link or copy and paste the complete link into your browser.
If I could be of further assistance, let me know. If this helps or solves the issue, please rate it.
Thanks, Joe



I’m happy to assist further over the phone at https://www.6ya.com/expert/joe_8b8c2cd6ce148309

Posted on Jan 02, 2009

Anonymous

  • 5 Answers

SOURCE: Kodak AiO home Center will not open

My son has the same model and issue. I had him go to http://www.kodak.com/global/en/service/downloads/dln_ekn034524.jhtml?pq-path=12667 and get the latest software and firmware update.

Make sure to use the dropdown to select your operating system. The page defaults to XP.

The software is a new version of the AIO home center.

The firmware installer updates the physical printer. Before you run this program be sure to read and understand the instructions.

If both ink cartridges have good levels of ink, and you keep getting the clean the print head issue after updating both the software and the firmware, then call Kodak support. 1-800-421-6699, 7 A.M. to midnight Eastern time, 7 days a week. They will ask you if you put in new cartridges and installed the updates for the firmware and the AiO centre software. Be patient. They will get a solution for you.

Posted on Jan 17, 2009

bandman1967

bandman1967

  • 24 Answers

SOURCE: Kodak printer 5500 will not print in black

I had the same problem and wasted money on 2 new cartridges before finding the answer on several blogs. Call Kodak Tech Support. In this case they are very good. Tell them the problem, they walk you through some steps and then give up. They will then send you out a new print head (a cheap and disposable device). I thought about buying another one for the next time things go bad but I can't find a source. They send it in 3-5 days, free. I think Kodak is embarrassed about their bad system (printheads should not go bad so fast!)

Posted on Feb 19, 2009

Anonymous

  • 1 Answer

SOURCE: Kodak Printer will not Print Red Ink

I have problems printing red ink too. What can I do to resolve this and how can I purchase a new Printhead to see if this is the problem?

Posted on Mar 07, 2009

Joed911

JDTec

  • 4338 Answers

SOURCE: I have deep cleaned print head several times.

For pavster:

There may be multiple reasons why your prints are blank. To resolve this problem, we have an easy Step-by-Step Solutions and Repair tool.

Within the tool, select Print quality, then Blank prints. .

http://www.kodak.com/global/en/service/repair/troubleshooting/troubleshooting.jhtml?pq-path=10355

For nana3511:
Clean the printhead, then print a demo sheet.

  1. Verify that inkjet paper is loaded in the paper trays.
  2. On your desktop, start the KODAK All-in-One Home Center, then select the Help [?] icon.
  3. From the Help menu, select Maintenance, then select Printhead Cleaning. The On/Off light flashes green during the cleaning procedure.
  4. When the On/Off light glows a steady green, press Photo and Copy simultaneously to print a demo sheet.
Is the Demo printout giving the same result?


If so, you may need to replace the printhead. This is a very common problem with this model.
You have to contact Kodak to be sent a new printhead to fix the problem. You click through the support on Kodak and then they automatically send out a new print head. To get the link to this on-line support chat with the live tech support and they can direct you where to go to find this solution.


Kodak Live phone support is available in English and Spanish at 1-800-421-6699, 9 A.M. to midnight Eastern time, 7 days a week.

Click on this link or copy and paste the complete link into your browser.
If I could be of further assistance, let me know. If this helps or solves the issue, please rate it.
Thanks, Joe



I’m happy to assist further over the phone at https://www.6ya.com/expert/joe_8b8c2cd6ce148309

Posted on Apr 08, 2009

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