My office phone is a Meridian M7310. The only buttons that now work are when I press shift and ANY other button, it dials to the same extension. Other than that, the buttons on the phone don't work, but i still have a dial tone and can still receive calls.
The phone was working perfectly fine until I started programming some internal extensions on the speed dial buttons. I think I may have disabled the buttons or locked the buttons. What can I do to unlock or enable the buttons again? Alternatively, is there a way to reset the phone?
Sounds like a stuck button!
Look for the button that is depressed... or the button that has that person that the set is always calling and remove that button with a key/ small knife/ screwdriver or something.
When you take this button off the set, I bet that your set will start working again.
Clean that button, maybe there is something spilled on it.
Good Luck.
Unplugging and replugging is the first step. Is your shift button stuck?
Dan
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