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This happens with many cameras, whatever you do, do not force the lens back. You will see this as a suggestion on some blogs. Doing it might further damage the camera lens and other parts.
Here is a repair place that is very reliable: http://www.teleplancamerarepair.com/Olympus_FE_FE-370
WHen sending it in make sure you cushion it so it doesn't get worse when shipping.
If the battery is fully charged, and you are able to turn on the camera but only the lens wont come out, then try doing this:
1. Hold the camera from your right hand with the lens facing down. 2. Hit the base of the camera to your left palm as you press the ON button to turn on the camera. Do this a couple of times until the lens comes out.
Chances are, your camera's lens is stuck inside because of some granule of sand or dirt stuck on the sides of the lens inside. Goodluck!
this may sound drastic but, grab the lens and try manualy realigning. If you hear a grinding noise the lens assembly has to be replaced. Flat rate from sony is usually pretty reasonable. Hope this helps.
yes me too! one side of my lens hit the ground and is stuck. it wont come out and my camera also automatically turns itself off once i try to start it. i think you shoudl go get your lens fixed...mines stuck and wont go in or come out
I purchased my Canon SD 1000 a couple months ago and as soon as I owned it one month I had lens problems. Stuck shut stuck open and now its still stuck open. I take care of my camera and carry it in a case all the time. This is my second rodeo and there wont be a 3rd,
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