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Contributor
33 Answers
- Posted on May 11, 2014
Re: I NEED TO KNOW HOW TO UNLOCK MY VOICE MAIL CODE,...
Reset the Voice Mail Password from the Wireless Device
- Press *611 then press SEND (airtime is free).
- Listen to the instructions then when prompted, press 3.
- Listen to the instructions then when prompted say 'Reset voicemail password' or press 5.
- If prompted, enter the requested information for security verification.
- Follow the prompts to reset the password.
OR
- Call (800) 922-0204 (toll free) from any phone to reach the easy-to-use automated customer service menu.
- Listen to the instructions then when prompted, press 3.
- Listen to the instructions then when prompted say 'Reset voicemail password' or press 5.
- If prompted, enter the requested information for security verification.
- Follow the prompts to reset the password.
Reset the Voice Mail Password Online
This method requires logging into My Verizon. To establish a profile, refer to Register for My Verizon.
- Navigate: My Verizon > My Device >
- Create New Password
- Confirm New Password
- Click Submit.
Reset the Voice Mail Password for a Prepay Number
- Press *611.
- Press SEND (airtime free) to reach a service center.
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