SOURCE: System Directory Call Customer Service 1-8O5-465-751O To Fix Issue
I assume you have the manual. I found it very difficult to follow, very poor. While "on hook" enter the number you want to call. Press "store" or "enter". Enter the name referring to the graphics chart on pages 7 & 8. It is set up for Alpha characters and it depends on which software is installed on your phone. Example: If you want the letter "A" you press the number 2 one time. If you want the number "2", you have press "2" seven times to display the number 2. Use the toggle key to move to the next letter or number you want to enter. When you have finished press "Store". It may take awhile but that's how its done. Not a very good system for the average consumer in my opinion. But that's how its done. I was unable to upload the manual. Here's the link if you don't have it: http://www2.panasonic.com/consumer-electronics/support/Phones-Fax/Business-Home-Systems/System-Phones/Digital-Hybrid-IP-PBX-Phones/model.KX-T7630
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