Tom Tom not working

What is your charging method? In car or house hold plug? Suggest that charger is not working (Green) if light on Tom Tom (at bottom near charger lead) is not lighting. Check your charger and see if you have an indicator light on it showing it is on. If yes, plug in Tom, then press and hold the "on" button for 15 seconds constinuously. Tom Tom should reboot.

if you have nothing except the green light, then take the unit back to where you bought it as its faulty and a chip has blown inside the tomtom

Tom Tom GPS only brings a car charger and a USB to Mini USB cable that allows you to sync with your computer. For more info on your specific unit visit the Tom Tom site. You can also download the needed interface software for your unit at their web site. The USB cable isn't very expensive if you need to replace it. And once you have it, you will be able to update maps or download and install maps for other countries and even some fun voices if your unit supports it.
Download the software you need first and then connect your TOM TOM. Follow the prompts. Install any updates and you should be okay.

Try doing a device update while connected to tomtom home, if that doesnt work backup your device onto your commputer and try reinstalling the software and maps ect onto your device.

Hi canal_boat_m

Try this solution:

STEP 1 Un-install Tom Tom Home from your PC

STEP 2 Click on the link below:

http://tomtom.com/lib/img/cs/S4S/files/RemoveRegEntries_TTGOv1.exe
This will download a little removal program for the Tom Tom Home program.
A Black window will appear briefly then close.
• Make sure that you have got Administrator rights on the PC. Otherwise you may not be allowed to connect new hardware (especially the case when using office computers)
• Reboot your PC

STEP 3 Visit Tom Tom website and download the current new version of Tom Tom Home and install it to your PC
STEP 4 Connect the TomTom

• Make sure the device is fully charged before connecting it to the computer. Ideally a mininum of 4 hours charge.
• Reset the device using a paper clip (see http://www.tomtom.com/6965). When resetting, keep the reset button pushed in for at least 20 seconds, but DO NOT turn the device back on just yet.
• Ensure that your TomTom has power connected to it. There should be a green light on the TomTom unit. If your device came with a Home Charger, please make sure that is plugged in to the TomTom also.
Your Tom Tom should ask you to 'Connect to Computer' if it does tap YES.

SOLUTION:
Your unit should now be recognized by your PC.

IF IT DOESN'T then follow the instructions below:

1. Connect your unit to your PC;
2. Copy two folders to your PC (namely 'Raster' and the one which holds all your maps - probably called 'United Kingdom and Eire';
3. Using Windows Utility, right click on the Tom Tom drive unit and select Fomat;
4. Switch off the unit and soft-reset it with a paper clip (but hold it in for at least 20 mins) and then re-connect it and power it up;
5. Tom Tom Home should now detect the unit and your unit should ask you to 'Connect to Computer' so tap YES;
6. Tom Tom Home will now say your device needs updating - and if you apply all the changes it will restore it to Factory Finished!
7. Then all's needed is to replace the two folders you backed up and any other items like mp3's and sounds, pics, etc.

you should learn some elecricity and change some parts that broken, or buy new one, because it is out of waranty, or you can apply the problem to the ebay seller, start to think!!!

Connect it to your computer (green light should be on) and hold down the power button for at least 15 seconds to reset it. Let go of the power button once the device reboots. Run HOME (www.tomtom.com/home) and download/install any updates that it finds. 

I have the same tomtom and it has the same problem. Sorry to say it is the battery. You cant change it it has to go to Tom Tom. I just bought a new one. Hope this helps.

Remove battery and disconnect from power for 5 minutes, also remove map card, this will reset the device. Try it out
click;

Repair4GPS: How to Clean, Upgrade, Repair, Mod, Disassemble a GPS ...

see here

http://www.tomtom.com/lib/doc/legal/lw/LW-English-US%20CAN.pdf

To only way you can fix it is taking apart the Tom Tom, checking if the flat ribbon cable and connector to the screen are well in place and eventually replace the display ($80 on Ebay).
Unfortunately this will invalidate the guaranty, and you risk to damage your GPS if you are not a really experienced DIYer. Tom Tom offer one year full guaranty on all their receivers.
Contact Tom Tom and get it repaired:
Support URL: http://www.tomtom.com
Support Phone Number: 978.287.9555
Support Email Address: [email protected]


Hope this may help;

DON'T FORGET TO RATE:

Hi,
Press the power button for 15 seconds and your tomtom will turn on with the drum sounds yor tomtom will now reset but nothing will be deleted off it and it will now hope fully work.

Bye