Dear expert
I have brother fax 3290. The fax transmission report suddenly stopped printing part of the fax message as it used to do before. Any help please? I set up to "image.on" several times as advised by brother technical expert, but it does not work. HOW CAN I SET THE MACHINE TO FACTORY SET UP as it may be the only solution as I suspect there is sum conflict with cover print.
SOURCE: Brother IntelliFax 4100 sending solid black pages
There are two possible solutions. Is the machine sitting on top of metal? The machine will send black pages when there is static charge. You can put a rubber mat under the machine or use a static guard. The second solution is to put the machine in maintenance and reset the scanner. Unplug the machine, put your finger on the menu key first and then re-plug the line while holding the menu key, in about 30 seconds all the lights will flash and the display will say maintenance. Release the menu Key and press 55 and this will reset the scanner; if scanner error comes up the machine will need to be serviced. Press stop and then 99 this will exit you out of maintenance. If the machine does not have an error try making a copy of blank sheet of paper and see if there is any improvement. As a routine clean the scanner glass with soft lint free cloth and isopropyl alcohol also.
SOURCE: Transmission Verification Report
HI Shelia. THere is a button marked as "function" on your fax machine and got to "set up". Press that and select the "print out" group. When you get in there you will see "reports"... select that and it will let you get into your reports mode. Make sure you have transmission turned off. You can set it up to print out every 50 faxes...that seems to work best for most people. You may have to dig around in those menus...but its in there. I just don't have one sitting in front of my right now. If you still can't find it, email me back and I will look monday when I am back at the shop.
SOURCE: Print fax journal from previous date on Brother MFC-3820CN
although it may have a time retreival function it will not store 2mo of faxes !! most likely only a few days depending on the amount of fax you receive
SOURCE: Brother IntelliFax 4100 sending solid black pages
It sounds like the CIS (scanner) has failed in both machines. Its no generally not a common problem. I would change one every six months if I was lucky.
It may point to something in your environment. I have have seen rust build up on the contacts of the scanner cause this problem. So if you have high moisture or are close to the ocean this maybe a problem.
SOURCE: Canon MX310 Printer - How to reset to factory settings?
usually there is a menu in the printer itself. does it have its own little screen? if so go to tools or setup n look around to find default or reset n hit ok.....lemme know what happens
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