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Here is a website with a number for emachines assistance. it's not emachines/acer but outsourced.
they don't offer recovery media for free.
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SOURCE: need a users manual for
Here ya go:
http://support.gateway.com/emachines/Manuals/emachines/8512634.pdf
SOURCE: I need a system recovery disk for my Gateway Desktop
If the computer originally came with a backup software disk, you can try contacting gateway for a replacement. If the backup software was instead on a dedicated partition of the original drive you will need an XP home system disk, in which case you can probably get a better deal off the shelf at a retailer. Be sure you get the full version and not an upgrade, as you don't have any windows system currently installed for an upgrade to detect. If your Gateway has a Windows XP COA affixed and you can borrow a full XP Home installation disk from a friend you can install from that disk inputting your number from your COA when prompted. (don't use your friends COA) Microsoft will recognize this as a genuine restored installation so long as you have not changed any other major hardware in the system, and you input the same information for activation as you did originally. And you can get the service packs and other updates just as you always have.
Or: you could become a Linux user for free. For the Linux newbie I would have to recommend the Ubuntu or PCLinuxOS for their user-friendliness. Again that's FREE! if you try it and don't like it you're out exactly $0.00! My systems have been Linux exclusively for about 7 years, and am kinda partial to the Mandriva distributions, though I tried PCLinuxOS a while back and have had that on this system ever since, though it has it's quirks. But don't all systems?
If you find my suggestions to be helpful, please share with us some details so that others may benefit from knowing the whole story. Thank you!
SOURCE: Emachine w3650 recovery disks....
One option is to run virus removal software in windows safe mode which is started by pressing the F8 key when starting up the computer. I suggest running an online scan such as trend micro housecall at housecall.trendmicro.com/ . This will probably remove the virus. Also, is there important data on the hard drive that she will need? If that is the issue, there are other ways to copy files from the hard drive without actually copying the virus. Let me know exactly what you want to do? If you just want to run the recovery, but lose everything that was on the hard drive, use the F11 and it will completely refresh your computer to how it was when you got it. The discs aren't necessary as the recovery section is on the Hard Drive.
SOURCE: Need to do system recovery of Emachines Desktop
that includes reinstalling the os (the core system) so the only way to do it is from a disk. I'm sure they are availible for purchase from emachines.
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