My sentry a5882 door is open but the bolt won't allow the door to close

SOURCE: new sentry csw3813 stuck open

Remove the screw from the backside of the door.

SOURCE: Sentry Safe (DSW3607 Model) Won't Open

I finally ignored the poorly-written instructions for programming a personal code and simply entered the factory code first and then pressed the prog/enter code button.  The safe opened.  The instructions tell you to push the prog/enter code first and then enter the factory code or personal code to open the safe.  Wrong!  Do it my way should this problem happen to you.

SOURCE: new sentry csw3813 stuck open

do you have the manual i have the same problem but close and the manual is inside the safe is the original keycode but dont remember it

SOURCE: Can not lock door, works fine when open but will

Hi,

There might be 3 problems:
1. The door is not aligned anymore.
2. There is something in the frame where the lock goes in.
3. There is internal malfunction.

If you are sure about 1 and 2, you need to take it for service/repair.

Cheers
TeaCii
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SOURCE: I have a sentry SO500. I know the combination but

A locksmith would try to replace the batteries. Sometimes you will get the green light but the batteries still will not have enough power to retract the latch.