Can't reinstall I had to get a new hard drive and can't reinstall my timeslips v11 program.  I have the serial number and 2 different installation codes but it won't take either one of them.  Timeslips people are less than helpful in every way.

This feature is only available in Timeslips v9.0 (Service Release 11), v9.1, and higher. If you have a Service Release of Timeslips v9.0 lower than SR11, please download it from <a href="http://www.timeslips.com/Support/downloads"><b>http://www.timeslips.com/Support/downloads</b></a>. Be sure to install the update on each computer that has Timeslips installed.<br /> <p style="font-style: italic;"><br /><br /> <p style="font-style: italic;">If you have not already installed Station Administrator, install it from your Timeslips CD-ROM using the Custom installation option and selecting only Station Administrator. If you are using Timeslips v9.0, then you must reinstall SR11.<br /><br /><br /> <p>We recommend performing this procedure on every computer when you:<br /> <ul> <li>First install Timeslips</li> <li>Update Timeslips</li> <li>Update your computer's operating system</li> <li>Experience data corruption</li> <li>Experience errors starting Timeslips that tells you to use this feature</li></ul>Prior to performing the Diagnose This Computer procedure you must exit Timeslips as well as any other program which may access the Borland Database Engine (BDE). If you are unsure what programs may use BDE, close all other programs.<br /><a></a><b></b><br /><br /><a></a><b>Steps to perform the Diagnose This Computer procedure:</b><br /> <ol> <li>Close Timeslips and any other program that uses the Borland Database Engine (BDE).<br /><b>Note</b>: If you are unsure what programs may use BDE, close all other programs.</li> <li>Open Station Administrator on the computer you wish to diagnose.<br /><b>Note</b>: If you have not installed Station Administrator, install it from your Timeslips CD-ROM using the Custom installation option and selecting only Station Administrator.<br /><b>Note</b>: If Timeslips is operating in a network environment, and Station Administrator is not installed on the workstation, then use Windows Explorer to locate and run <b>Statadmn.exe</b> from the Timeslips installation folder on the server. [From the Windows Toolbar select <b>Start</b>; <b>Run</b>; <b>Browse</b> to locate and open <b>Statadmn.exe</b> from the Timeslips installation folder on the server.]</li> <li>In Station Administrator select <b>Options</b>; <b>Diagnose</b> <b>This</b> <b>Computer</b>. Click <b>OK</b> to confirm that all programs using Borland Database Engine are closed. Station Administrator will attempt to analyze your system.</li> <li>When <b>Analyze System</b> completes, the Diagnose This Computer dialog box will open and alert you to problems with your Timeslips database and operating system. Each of the four areas has an associated Fix button. If any Fix button is enabled, click it to either solve the problem or receive instructions for doing so. Click <b>Help</b> for further information.<br /><b>Note</b>: Even if no problems are reported, Station Administrator may make other necessary changes (<a href="http://kb.sagesoftwareonline.com/cgi-bin/sagesoftwareonline.cfg/php/enduser/popup_adp.php?p_faqid=14967&p_created=1122586187&p_sid=TUvWvcnk&p_lva=15461&p_li=&p_redirect=&p_sp=cF9zcmNoPTEmcF9zb3J0X2J5PSZwX2dyaWRzb3J0PSZwX3Jvd19jbnQ9MjE4LDIxOCZwX3Byb2RzPTUxMzQsNTE0MCZwX2NhdHM9JnBfcHY9Mi41MTQwJnBfY3Y9JnBfc2VhcmNoX3R5cGU9YW5zd2Vycy5zZWFyY2hfbmwmcF9wYWdlPTE*#does">see above</a>). </li> <li>If you have experiencing data corruption errors click <b>Change Operating System Settings</b> to open the Windows 95 and 98 Settings dialog box and unmark <b>Enable file system caching</b>. Click <b>OK</b> to return to the Diagnose This Computer dialog box. </li> <li>Click <b>Done</b>. If prompted to do so, restart your computer.</li></ol>

If you are going to reinstall the OS or format the old drive, you should do the following first.
1) Back up all your important Data.

2) Download and install driver collector: http://www.drivermagician.com/download.htm save the drivers into your thumb drive for reinstallation after the hard drive is formatted, otherwise you will be doing a lot of searching for correct drivers for your PC.

3) Download and install Belarc Advisor: http://belarc.com/free_download.html
This program will show a lot of information about the hardware and software that are installed in your computer, especially the serial number of the software you have installed, such as XP serial numbers. Print out this information also.