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i think in 3 possible solutions:
1- try to charge it with another charger
2- connect your mp4 to a computer and run a virus scan, after this try it. if don't, format your mp4 and try to charge it again.
3- the charge system of your mp4 is damaged, so take it to the technical support for to repair it.
go to www.avon.com/MP4
there you should get assistance
If this doesn't help contact your local rep and get and exchange or
refund. Avon offers 100% satisfaction guarantee These are going for lots
on amazon.com
If you want to get one with free shipping visit my website
www.youravon.com/lblaesing use promo code: FSANY
Hope this Helps Lezette
if you are trying to use it while it's pluged in, it might not work because some mp4s and mp3s dont work while they're charging. but the zodiac mp4 should run while it's plugged in... if it's not turning on at all while it's unpluged, maybe try to plug it in for an hour or two and if its still not turning on or if its showing no signs that it was charged, i would try maybe getting a new battery or contacting the company
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