Paper tray my printer needs more paper but I cannot remove the tray.There is no paper caught up in the machine

Steps

1. Turn off and unplug the printer when a jam occurs.
2. Remove any loose paper from the printer tray.
3. Turn the printer around and remove the rear cartridge panel.
4. Observe any paper that is caught within the cartridge rollers. ...
5. Ensure that any torn pieces of paper have been removed from the rollers.

Yes have a tech come out and repair it that is very expensive machine mite want a professional working on it.

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"Paper Jam" issues are common with printers. They most often occur right after there has been a paper jam. Most people (not necessarily YOU), don't take the time to read how to properly clear a paper jam in their printers and often yank the jammed sheets backward thru the paper tray. Most times you should remove the cover in the back and pull the jam FORWARD out the rear, or if the jam made it close to the output tray, then FORWARD thru to the output tray. Pull sheets backward can cause two issues. It makes tearing the paper easier. This can result in tiny pieces being caught in places where the printer detect them as a jam. The other issue is that pulling backward can damage the feed rollers that pull the paper into the machine, as well as the mechanical sensors that detect paper jams. If you cannot find ANY shards of paper in the machine, you may have printer damage that results in the jam indication.

I have a similar printer. Sometimes the bottom paper tray gets stuck or caught. Make sure the printer is on a flat surface.

1. Turn off the printer.
2. Pull the paper tray all the way out.
3. Take out all the paper and then place the tray back in.
4. Turn the machine on and let it try to print without paper.
5. When the light comes on add paper hit the button and you should be good to go.

Open and close all doors and trays, making sure that there are no jams, and that nothing is caught in the paper feeder. Unplug the machine, and press the power switch for at least 5 seconds. Plug the machine back in and power up.

your machine is having a problem lifting the cassette. remove all paper from machine look for folded or caught edges. turn machin off then on with no paer in it. load 1 tray at a time till the code comes back or you find the stuck paper

The machine has been sitting around for a while, or was just been stopped being used.
Try cleaning the brown roller in Tray 2.
Try the other paper trays see if they work. Tray 1 and tray 3.
We would need more information about the results of these areas and how it worked.
If there is alcohole, try cleaning the brown roller. The other rollers are harder to see. This machine could even have bad paper feed clutches.
A xerox serivce call would have to be placed to do the major repairs.

take out cartridge and force paper to take out sometimes it is needed to tear paper to take it off but no problem, main sensitive for this type of printers is cartridge, also find if any "jam lock" is presented to ypur printer and unlock.

you have probably knocked sensor out of position at the paper feed in area. To check you will need to remove the paper tray completly from machine, then tilt machine up in front and look where paper is fed in there should be like a black flag in that area. it is the sensor that tells machine there is paper.

Depending on which large capacity feeder you have.
If you have the one that is on the bottom of the machine, make sure there is a gap between the paper in the front and rear of the paper tray, There is a black plastic guide in the middle of the tray that may be being caught by the paper.
If you have the large capacity feeder on the right side of the machine then most likely the black actuator that tells the machine the tray is full has broken or the sensor is bad,