Our Lucent/Avaya Partner-18D voicemail stopped working [we have Partner Mail VS]

SOURCE: Voice Mail

1. Press Feature until the screen displaysRINGS, and the line you choose.
2. Press a number key (1 - 7) to select the number of times the line rings before the system answers. To select Toll Saver, press 8 (the machine to answer after 4 rings when you have no messages, after 2 rings when you have messages), or press 9 (the machine to answer after 6 rings when you have no messages, after 4 rings when you have messages).
3. Repeat Steps 1 and 2 to set the number of rings for the other line.
4. Press Stop when you are finished.

SOURCE: Checking voice mail from remote location

If you are using Partner voicemail, you would just press *7 when you hear the voicemail system.

If you press *7, and do not get prompted for the extension number, you dont have a Partner voicemail.

SOURCE: I need to change the main company greeting

dial voicemail, when prompted for mailbox
99#
1234#
9
3 for AA
1 for day 2 for night
6 to modify menu
press star (*) pound (#) (you arent messing with selector codes
record greeting there. 21 to rerecord, 23 to listen
Make sure you press # to save when finished

SOURCE: AUTO ATTENDANT NOT ANSWERING

There is about three to four programs that need to be set up in your phone system in order to do this , the program number my be a little different depending on the partner system you have .

SOURCE: disable the speaker button on a lucent partner 18d

It is not possible to diable the speaker phone but you can use the HFAI / Mute button to mute or unmute the spk. By default the spker phone is muted. Hope this helps.