Our receptionist has left our business but has not left any notes regarding passwords or anything for our phones. I need to activate our voice message system for clients to leave voice messages outside of business hours. We do not even know each phones extension number aurgh! please help?
SOURCE: how do I retrieve messages left in the operator's voice mail?
If you pick up the handset and press the button it will call back whom ever left the message. (that extension you see.) If it is not the voice mail extension, it was just a request to have the receptionist call back. Doing so should clear the lamp.
SOURCE: I want to know if
What phone system is the 7130 attached to? Panasonic makes a TVA voice mail system that interfaces to a TA-624 or higher model that will give you individual mailboxes and a means to transfer calls to them.
Street price of a new TVA-50 is in the $600 range, but you can find an older TVS50 for less.
Carl
SOURCE: how to leave a voicemial message
There are three elements to voice mail; having a Panasonic brand voice mail system, recording the greetings, and setting call forward conditions. Which ones have you done?
The default access to voice mail is extension 500 on the intercom, but we used to use 165. When you dial it, the lady says "welcome to the Panasonic voice processing system". If she doesn't or you're asked for a password, or you have not done the tutorial, then you need to do that and it guides you to the setup of the greetings, name, and password change. After that, you dial *710x 500 (or your VM access) # on the inercom to set call forward to voice mail, with 4 being no answer (my preference since it gives me the option of answering the 2nd call or letting it fall to voice mail), or 5 for Busy/No Answer.
The message manager (mailbox 998) and the system owner (mailbox 999) has the ability to access and change how the voice mail system performs. The owner can change your name for the directory or reset your password and/or
setup or delete your mailbox.
Carl
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