If the paper jam issue is unresolved, verify if there are any bits of paper inside the paper tray, duplexer, automatic document feeder. Remove the ripped paper located inside the printer. If you are unable to fix it, call our technical support team to resolve it.
For Quick printer support Call Our Toll-Free 1-866-293-9220
To clear the error message Paper Jam after you removed the jammed paper, open and close the scanner cover.
If you still receive the error message, a small piece of paper may be stuck inside your Brother machine.
Refer the below link for the steps to remove any ripped paper remaining inside your Brother machine:
still receive the error message Paper Jam after removed the jammed paper...
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