Symptom
Check
Click on underlined items for further information
Washer does not work and makes no noise
Washer does not work but it does make noise
No water is entering the wash tub
- or no hot water
- or no cold water
The water fills the wash tub too slowly
The tub does not fill with enough water
- Test the water level switch
- Check that the drain hose is positioned roughly as high as the top of the inner tub
The water overflows the wash tub
Water drains out during the wash or rinse cycle
- Check the drain control lever
- Test the drain control coils
- Check the cam bar
- Test the timer control
Wrong temperature of water is used
- Water supply hoses may be reversed
- Hot or cold water supply valve may be turned off
- Water supply hose may be kinked
- Check water inlet valve
Water drains out while it is filling
- Check the drain hose, it should be at least as high as the top of the wash tub, about 38 inches.
- The drain hose must sit loosely in the house drain. Do not seal the air gap around the drain hose or a siphon will occur.
- Check the drain control lever
- Test the drain control coils
- Check the cam bar
Water drips into the wash tub when the washer is off
Water does not drain out of the wash tub
Water is leaking onto the ground
- Inspect the water supply connections
- Inspect the drain hose
- Inspect the water pump
- Inspect outer tub for cracks or corrosion
- Inspect the tub seal
- Inspect the tub bearing
Agitator does not move
Agitator movement is weak or moves in only one direction
- Inspect the agitator
- Inspect the motor coupler
- Inspect the drive belt (belt drive only)
- Inspect under the washer for soot (clutch)
- Test the motor
- Inspect the pulley
- Test the transmission
- Inspect the pump coupling
Drum does not spin
- Test the lid switch
- Test the timer control
- Test the centrifugal switch
- Test the water level switch
- Inspect the motor coupler
- Inspect the drive belt (belt drive only)
- Inspect under the washer for soot (clutch)
- Test the motor
- Inspect the pulley
- Test the transmission
Clothes are too wet after spin cycle
This may be a spin problem or a drain problem
Drain:
- Make sure the drain line is clear
- Check the drain hose for a partial blockage
- Inspect the water pump
Spin:
- Test the lid switch
- Test the timer control
- Test the centrifugal switch
- Test the water level switch
- Inspect the motor coupler
- Inspect the drive belt (belt drive only)
- Inspect under the washer for soot (clutch)
- Test the motor
- Inspect the pulley
- Test the transmission
Cycle does not advance
- If the washing machine fills with water and begins agitating, but the timer does not advance, the timer probably needs to be replaced
- If the timer does not advance while the washer is in a spin cycle, the timer probably needs to be replaced
- If the timer does not advance during the rinse cycle, check whether water has filled the tub, if not, it is likely cold water related. Check the cold water supply valve, check the supply hose for kinks, check the filter screen and check the water inlet valve
Burning or electrical smell
- Unplug the washer
- Locate the source of the odor then read the instructions in the related section
Foul or stale odor coming from washer or clothes
- Check that the drain line is clear
- Check the drain hose for kinks or blockages
- Check pump for blockages
- Check for build up of soap in the outer tub
- Check for article of clothing stuck in the outer tub
Noisy or vibrates too much
- General tips
- Balance the load
- Level the machine
- Inspect the water pump for a blockage
- Inspect the coupling
- Inspect the transmission
- Adjust the drive belt tension
- Check the motor bearings
- Check the drum brakes
Goes out of balance too often
Clothing is damaged
- Inspect agitator for cracks or rough spots
- Inspect for rust spots
does not Pump or Spin
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