Will not hold a charge

Usually an old (or older) battery will no longer hold a charge ... or will only hold a small charge (that will let you run the GPS for only a few minutes).
Often, when the TomTom device is always connected to the charger (in a vehicle), where it charges every time the car is turned on, whether the TomTom is being used or not, the battery gets charged (partially or fully) often enough to use up the "maximum number of charge" cycles for the battery. Hence, it will no longer charge properly or hold a strong charge.
Like for all lithium batteries, it's better if your device is not always connected and being charged (whether you are or are not using it). The battery will last longer and it will still be able to hold a stronger charge.

Depends.
If the alternator is charging, and the battery will not hold a charge, I would suspect the battery.
If the alternator is not charging the battery, I would look at the fuseable links and connections.

An in car charger will not charge as well as the mains, when charging for the first time you should use the mains, and charge for at least 8 hours. If it didn't charge correctly, it will be the same low charge all the time, as the battery has a memory that makes it charge the same each time. Try charging from the mains, you might be lucky.

Since you have a new phone and a new battery and is still doesn't work ... the first step should be to take it back to where you got it ... have then evaluate it for possible replacement.

Hello,

Have you try to use another charger to charge and it doesn't hold charge? if yes., no problem because it be that your charger is bad. But since it does not charge with another charger, it means the charging port is bad.

The problem with the phone is the charging port, the charging port of your phone is not charging the phone that is why it doesn't hold any charge,

All you need to do is to change the charging port of your phone and you will see that your phone will hold charge.

Take care.

Hello,

Since the battery and charger are new and yet it does not still hold charge.

Have put the battery in another similar phone and try to charge with your charger to see if it will hold charge? if you have.

It means the charging port of your phone is bad and you will need to replace it.

The charger is not charging the battery in anyway because the charging port is bad, so just change your charging port, your phone will now hold charge.

Take care.

hi dave_hanc93

you say its not holding a charge, but is it charging?

plug the charger in and make sure the light is on on the charger, then on the map screen, tap the screen where the satellites are. on that screen on the top right is the charge indicator. is it green and moving from left to right? if not, then its not charging.

try hooking it up to the home dock to your computer and check and see if its charging on the home dock.

let me know how you make out.

bill

Does it not hold a charge, or will the charge not indicate "fast charge"? I had to apply a initial jump charge on the battery to get it up to 20 volts, then I put it in the Ryobi Charger, and it started charging it.

Sounds like the hold switch itself is bad. You may need to RMA it, or take it to a local electronics repair shop.

It can be the charger that is actually causing your battery to not hold a charge. The closest thing to you would be www.iriverstore.com. connie