I cant get to access my bb 9700, it's saying reload software 513

SOURCE: reload software 513 error

After typing an incorrect password ten times and restarting the BlackBerry smartphone, the following error appears:JVM 513
All of the data and applications on the BlackBerry smartphone have been deleted and The BlackBerry® Device Software must be reloaded on to the BlackBerry smartphone (Due to the Java Virtual Machine (JVM) error, the BlackBerry smartphone will not show a Connected state in the BlackBerry® Desktop Manager. Proceed to reload the BlackBerry Device Software using the Application Loader)
To perform a clean installation of the BlackBerry Device Software using BlackBerry Desktop Manager 4.5 and 4.6, perform the following steps:
1) Connect the BlackBerry smartphone to the computer and open BlackBerry Desktop Manager.
2) Double-click Application Loader.
3) Click Add/Remove Applications.
4) Type your BlackBerry smartphone password and click OK.
5) Select the check boxes next to the names of the applications you want to load.
6) Click Settings, and then select the check boxes beside Delete all application data and Erase all currently installed applications.
7) Click OK.
8) Click Next > Finish
9) When the process has completed, the message The loading operation was successful will appear. Click Main Menu to return to BlackBerry Desktop Manager.

SOURCE: blackberry grrrr

First of all, install the Blackberry desktop manager if you haven't already got it installed - then get the device software - start from here, and select your service provider:

http://na.blackberry.com/eng/support/downloads/download_sites.jsp

Once you have downloaded the correct software and installed it on your PC, connect the BB, run the desktop manager and go to "application loader" - select your device (which will probably be identified as something like "USB: PINxxxxxx"), select which components you want to load, and click "OK".

Then make a cup of coffee, since it's a pretty slow process.

SOURCE: Reload software 513 on blackberry bold 9700

you need to call att and they can get you to data support and they can fix it.

SOURCE: Blackberry Bold 9700 - RELOAD SOFTWARE 513

all you need to do is sync your blackberry with your blackberry desktop manager and run the application loader. you will lose all data on the phone because you will be re-installing the software

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• 282 Answers
• Posted on Oct 27, 2010

SOURCE: Problem with the RIM BlackBerry

you can reload the firmware by going to blackberry.com and do a firmware update online. hope this helps