Lexmark x6650 will not identify new cartridges

Have you tried removing the cartridges and re-inserting them? Or turning the printer off and disconnecting the power cord for several minutes?

You can download the Lexmark user manual and printer drivers from theirsupport WEB site. Please click on this link and select your model printer todownload :-http://support.lexmark.com/index?page=home&locale=EN&userlocale=EN_US&segment=DOWNLOAD

The problem could be due to a communication failure between one of the printheads (cartridges) and the All-In One (AIO) or by a short in one if the printheads. Please follow the steps below to identify and fix cartridge issues:

1. Make sure the printer is on.
2. Open the printer cover. The print cartridge carrier moves and stops at the loading position, unless the All-In-One is busy. Note: If the carrier does not automatically move to the center, turn off the printer or unplug the printer from the power source and then carefully slide the carrier to the center.
3. Remove both cartridges from the carrier.
4. Close the printer cover.
5. Re-brick your printer by pulling out the power supply - black box behind the printer where the power cord is plugged in to, and re-plug after 30 seconds.
6. When the printer turns on, reinsert one cartridge first. Close the printer cover and check for any errors.
7. If no error appears, reinsert the other cartridge. Close the printer cover.
8. Replace whichever cartridge is causing the error to appear with a new genuine Lexmark cartridge. Try to print a document again to verify that the problem is fixed.

Try to contact the store where you bought the new cartridge(s) and have them replace it. You may also contact Lexmark Technical Support Center for assistance (especially if you're using genuine cartridges).

You might have put it in incorrectly. Sometimes it could be as simple as taking the cartridge out and putting it back head but make sure it is snapped in correctly. Also, you could try unplugging the machine, taking the cartridge out and then replacing it once the machine is on. That could work as well. If it doesn't let me know.

1. Remove the print cartridges, and close the cartridge carrier lids.
   
2. Disconnect the power cord from the electrical outlet.
   
3. Reconnect the power cord to the electrical outlet.
   
4. If the button is not lit, press .
   
5. Reinsert the print cartridges.
   

If the error does not reappear, the problem has been corrected.
If the problem reappears, one of the cartridges is not working properly. Continue with the following procedure to determine which cartridge is not working properly.

1. Remove the print cartridges, and close the cartridge carrier lids.
   
2. Disconnect the power cord from the electrical outlet.
   
3. Reconnect the power cord to the electrical outlet.
   
4. If the button is not lit, press .
   
5. Reinsert the black (or photo) print cartridge.
   
6. If the error:
   
   • Reappears, replace the black (or photo) print cartridge with a new one.
     
   • Does not reappear, reinsert the color print cartridge.
     
7. If the error reappears, replace the color print cartridge with a new one.
   

If you are using a photo cartridge, in your case the #31 cartridge, insert that in the left carrier where the black cartridge is. Make sure your color cartridge is inserted in the right carrier to continue printing.

Try to reseat the black cartridge. If that doesn't help, try to clean the cartridge nozzles. On the printer operator panel > press Setup button > Maintenance > Clean Cartridges > Ok. Your printer will then print a page, forcing ink through the nozzles to clean them. Try to print again. You may also try to insert a different known working black cartridge to determine if the other is faulty. If your new cartridge is faulty, return it to the purchase store (if within return period) or contact Lexmark technical support for assistance.

hello

first of all identify and familiarise yourself with the ink cartridges -- BLACK INK #36XL, COLOR 37XL

if you do not have the users guide, download or save this (PDF format)
go to this link to obtain the users guide http://www.lexmark.com/publications/pdfs/2007/5600-6600/v7677571_en.pdf

in this guide it will illustrate and instruct you on various aspects of this A.I.O printer

to install cartridge, go to page 111, see link here http://www.lexmark.com/publications/pdfs/2007/5600-6600/v7677571_en.pdf

with the printer ON, lift the p cover to expose the inside where cartridges are .. the carriage will automatically go to the center for you to remove the cartridges. There is a tab you will have to lift to get to the cartridge seat. follow instructions on that page, 111 of users guide.

please send me 4 thumbs up

I would try cleaning the metal carriage, also clean the cartridge contacts behind the cartridge. (let dry) Please turn printer off before servicing.

I’m happy to help further over the phone at https://www.6ya.com/expert/eric_7148ad2a373711a3

Is this a printer you just purchased or is it one that has sat around in storage?

You could take a clean damp cloth (lint free) and wipe the contacts on the cartridge to see if that helps or, if it were me, I'd call Lexmark and tell them to send you a new printer because the one you have, failed out of box.