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There is a switch that turns it on or off. There may be a number of things wrong with it. Try tinkering with the switch. It should be a metal rod that sticks out.
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Check the circuit board that controls the dispenser. Also, check the wiring and terminals on the control panel. Also, check ice size adjustment function.
I think the solenoid that operates the water on and off is bad. After awhile calcium deposit builds up around the plunger causing it to stick. That's what happened with my refrigerator. Hope This Helps.
I had a Whirlpool Model GD5SHAXNS in which the icemaker quit working about the same time (3 years old). I had water out the dispenser, I found that it was the icemaker itself failed not calling for water to fill it. I replaced it with a icemaker on-line for about $100 and problem fixed. I have been told his is a common problem with the icemaker in this model ref.
The most likely cause is the water solenoid behind the fridge. Take an ohm meter and test across the two terminals and it should NOT ohm out (beep). If it does not ohm out I would replace the P.C. Board kit, emitter & receiver icemaker control
If there are ice cubes setting in the icemake waiting to be dumped then the icemaker is bad. If the icemake is dry then the water valve is bad. You have one water valve with two solenoids. One works water in the door and the other sends water to the icemaker.
PULL THE TUBE BEHIND THE ICEMAKER OUT AND SEE INSIDE IF IT IS FROZEN,IF NOT ALL THAT'S WRONG IS THE WATER INLET VALVE ON LOWER BACK OF FRIG.IS BAD,YOU HAVE A WATER DISPENSER HOSE ON ONE SIDE AND A ICEMAKER HOSE ON THE OTHER,THE ICE MAKER SIDE OF THE VALVE IS BAD,THANKS-MIKE
My icemaker stopped producing ice. We turned off the water line to it when we went on vacation for a week. We turned the water back on when we got home and since that time it won't produce ice. We can still get water from the door dispenser though.
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