Paper jam no paper jam but paper gripper unable to feed paper and leaves marks on the paper

SOURCE: paper jam

Very frustrating ... checked all over for remaining jams - but the message "paper jam" just won't go away after clearing a paper jam. Eventually, it goes away but no way to predict how long it will take!

SOURCE: Non stop paper jams

I had this same problem. I finally noticied that the problem occurred consistently on the right side of the paper feed. I discovered that a little part along the right side of my drum unit (just inside the paper feed area) had disconnected and was loose inside the drum unit itself. Once this little part was placed back into it's rightful place, VOILA! Problem solved! Hope this helps!

SOURCE: paper feed/jamming problem

suggest you bring your orinter to the nearest authorised repair center. There might be parts to be replace

SOURCE: Paper Jam

from fixya knowledge base I found this solution

1. Power Unit off

2. Open front cover

3. Press and hold GO and turn power on

4. When all 3 lights lit release and press GO twice

5. All lights turn solid

6. With all solid, press GO 5 times

7. Ready light GOes red

8. Close door and you're all set
Let know if working and don't forget to rate solution

SOURCE: paper feed jams. feeds from lower tray, turns 180

while keeping the paper .. ensure that it is properly stacked... fan the paper and ensure that it is not stuck to each other.. also open the printer cover and see if any paper is stuck inside..

Try to open the rear access door ,and clean the paper roller with slightly damp lint free cloth