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Anonymous Posted on Apr 09, 2014

Panasonic KX-T7730: Caller ID (identifying incoming call numbers) stopped working suddenly. Have contacted Service provider who has re-enabled the CID but incoming numbers are still not displaying. How do I programme the phone to restore my CID?

5 Related Answers

zowl

Gerald Ridge

  • 15 Answers
  • Posted on Mar 12, 2008

SOURCE: Caller ID not working

Hi,

I don't think the problem is the FSK vs. DTMF. The manual even states that the caller ID is generally received after the second ring. This is true in America. I lived in India for four months and I never ran into the problem there so... I just can't say how your provider sends the caller ID. It may be that the line is being interfered with. Do you have a DSL line attached to the same device. If so make sure that there is a filter between you phone and its connection.

I am assuming that you tested your line with the other equipment connected to the same location. You may want to reduce the problem to the simplest configuration by connecting directly to the line only no other equipment. If it works add the other equipment until the caller ID stops again. Then you know what is interfering. If you have a monitor set you could listen to the DTMF being sent make sure it is coming between the first and second ring. It is audible if it is there. If you are answering on the first ring you will not see caller ID you have to wait till after the second ring then you should see it, If BSNL is sending the same as American systems. Good luck Z

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Anonymous

  • 1 Answer
  • Posted on Mar 24, 2008

SOURCE: Panasonic KX-TG6051M 5.8 GHz -Caller ID view problem

I have a panasonic KX-TG6051CM 5.8 phone with 3 handsets. After less than a year 2 of the 3 handsets developed the same problem, almost in the same time ( a couples of hours apart). The battery indicator shows low battery and is charging continuously even though the battery is fully charged ( when i swap the battery with my 3rd handset, the battery indicator shows fully charged and works fine ). The handsets were never dropped, never used in a moisture ladden environment ( like bathroom ) and when not in use they were kept in the charger. Any help or suggestions will be much appreciated.

Anonymous

  • 1 Answer
  • Posted on Jan 11, 2009

SOURCE: Caller Id not working KX-TG6323PK

Don't mind. Returned the product to the seller. Thanks.

cnavarro

Carl Navarro

  • 2460 Answers
  • Posted on Dec 04, 2009

SOURCE: my caller id is not showing name or number of the

Since CID display to the phone comes from the Panasonic phone SYSTEM, you might try looking inside the cabinet to see if it has a caller ID card. The part ends in 93.

It also requires some programming. If you post your model number, I might have a CID card if yours is missing.

Carl

Anonymous

  • 639 Answers
  • Posted on Jan 17, 2011

SOURCE: I just received KX-T7730 phone with an LCD screen

The one who can show the caller ID when someone call is the caller only. He/she can set to hide his/her number ID in their phone so we can't see it. We can't force to see this caller ID, but if this calls disturbed you, you can install call blocker and only allow certain incoming call to be recieved.

Hope his help and rate please.

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Let's see. Panasonic made 4 or 5 6x16 phone systems, and the ones that had CID required a card ending in part number -93. That and programming and CID service from the telco and you can have Caller Id.

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The one who can show the caller ID when someone call is the caller only. He/she can set to hide his/her number ID in their phone so we can't see it. We can't force to see this caller ID, but if this calls disturbed you, you can install call blocker and only allow certain incoming call to be recieved.

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Hi, I have a Panasonic kx-t7730 phone and the caller id does not work... cannot see any numbers for incoming calls on any line and we have three lines ... How do i turn on caller id ??

Since you have 3 lines, that tends to be a TA series phone system. Do you have CID hardware? It's a card that fits into a card slot or rests in the cover of the Key Service Unit and ends in 93. (62493, 82493)

Start with CID service, a card, and some programming.

Carl
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You get to program it :-)

In the User's manual section 2-2 there's an alpabetic index for Caller-ID. It requires 2 buttons, a CID-Indicator and a CID-Select button. We usually put them as the top 2 buttons in a 773x series phone, but you'll have to pick 2 adjacent or similar CO buttons. You label them CID-I and CID-S. Then you program them for either 96 and 97 or 6 and 7. You also have to tell the programming that you are setting up the common CID if you use 96&7.

Carl
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Hi, I own a KX-T7730 and caller id hasn't worked from day 1. Thank you

CID on a 7730 reqoires 3 things, CID service from the phone company, programming on the sytsem, and a CALLER ID CARD. The card can only be added to TA-624/824, TAW-848, TD-816/1232, and TDA/TDE/NCP sytsems and has a part number ending in 93.

If it never worked from "day 1", then I'm guessing you either didn't order the card, or you forgot to inform your installer that you wanted CID turned on. Only the 50g and TA-824 models came with CID in the U.S.

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This is just a guess, because it works on my 848.

While you are displaying the CID directory, press the TRANSFER button. Repeat as necessary.

Carl
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Okay well i'll just give you the long and short. If your caller id was working and then it all of the sudden stopped working you need to call your phone service provider and notify them. If you just got these phones installed then you would need to get a caller id card and turn on the caller id prompt from your phone system.
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Caller ID

Does this happen for all incoming calls? Some phones have their caller ID hidden by their network service.
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