Rimage Professional 3400 NSS CD/DVD Publisherwith Everest 400 Thermal Printer 4000620 Logo
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Jose M Ramos Posted on Apr 07, 2014
Answered by a Fixya Expert

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Rimage 3400 auto loader

I have two issues. First: The autoloader stops working when it takes a disc into the printer. After successful burning of the disk data, the lift arm will take the disc and take it to the printer; then it will stop and the following message will display on the Rimage System Manager: "Autoloader lost disk from printer. Put disc in gripper manually to retry Autoloader Sense Code = 2 (Response timeout)" Second Issue: The LCD on the 3400 displays PRINTER BUSY 188. I went into the Rimage (Qumu) support page and it tells me to install a firmware update; but I tried that and it didn't work. Please help, thanks

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  • kevin gabrik
    kevin gabrik Apr 07, 2014

    you may have to uninstall and re-install the Rimage system nanger software. If that doesn't help contact our techsupport through this form on our website -http://rimagerepair.com/index.php

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1 Answer

Jerry Keelin

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  • Posted on Jul 09, 2014
Jerry Keelin
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R U sure the firmware update was the correct update and that it installed successfully? Check in the firmware part of the burning program to obtain a list of the currently installed firmware.

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Anonymous

  • 2961 Answers
  • Posted on Apr 24, 2007

SOURCE: RImage Desk Top 4000

As far as compatability goes, if they are all fitted the same as a conventional pc via an ide cable, then any drive will fit, but for the purpose of burning DVD's ensure you have enough hard drive space for caching the images that they burn from and make sure your memory is large enough to cope.

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Gareth Cockram

  • 661 Answers
  • Posted on Jul 26, 2007

SOURCE: Rimage 1000 - Quick Disc Version 2

update the drivers/ software from the manufacturers website as there may be a patch that addresses this issue. Gareth

Anonymous

  • 1 Answer
  • Posted on Apr 12, 2009

SOURCE: need software for rimage ras13 DVD/CD duplicator no printer

I have the software I can copy iy for you, I need to know how to us my computer as a production server that all that is keeping mine from working!

Anonymous

  • 1 Answer
  • Posted on Jun 25, 2009

SOURCE: CD loading arm works sporadically

Hi guys,

We had exactly the same thing (for years!), in our case causing pick failures about once every twenty disks.

The total and complete solution seems to be to upgrade your 2000i to the very latest firmware. I've just completed 500 disks with just one pick failure. Plus, as a very surprising bonus, the machine seems to work considerably faster overall.

MAN, the grief it would've saved us if Rimage had fixed this sooner...

Tony Sutorius
Unreal Films
Wellington, New Zealand

robert roberts

  • 302 Answers
  • Posted on Feb 21, 2011

SOURCE: I just purchased a used

try here
http://www.cd-writer.com/Rimage_Desktop_Publisher_4500.html

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Professional 3400 NSS CD/DVD Publisherwith Everest 400 Thermal Printer 4000620

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