Need to access voicemail with no password-panasonic KX-T230 phone

Follow the programming menu to delete the user/extn

To reset your voicemail, a system admin/tech will need to access your system manager within your voicemail system to change or remove your password.

The only "pins" you need to know is the pin for mailbox 999 and/or 998. From 999 you can reset or erase the password to every other mailbox. 998 is where you record the greetings. That assumes a Pana TVA voicemail system.

Carl

The voice mail is administered from the owner's mailbox (999). From it, you can reset every user's password by following the prompts. (option 5 or 6). If you don't have the password to 998 and 999, you need to get it from your dealer or someone HAS to have it.

Carl

If the voicemal is a Panasonic brand TVA box, go into mailbox 999 and reset the password.

Carl

If it's a Panasonic brand voice mail, you administer the system from the System Owner's mailbox (999). With that, you can use option 4 or 5 and reset the mailbox password to any and all mailboxes (except 999 :-)

Carl

It depends on what you mean by "can't access". The Panasonic voice mail system is accessed by dialing the VM access code, sometimes 500 or 165, from the phone you want to use. If you, for example, are extension 105, and it has a voice mail box, the lady will either tell you how many messages you have, or ask for a password. If that's how you can't access VM because you don't have a password, then the password can be reset from mailbox 999, the system administrator's mailbox.

There are two passwords YOU ABSOLUTELY HAVE TO HAVE. If you don't know the passwords to 998 and 999, then you will have to get them from the original installer, or call your Panasonic dealer. Alternatively, if you have the VM maintenance console password, you can reset 998 and 999's password.

Carl

Go back to your vendor and get the password for mailbox 999 and the instructions to log into it.

The mailbox exists or it wouldn't ask for a password (they're assigned by default), so you need to go to mailbox 999 and chose option 6 1 3 which is mailbox administration reset password. That will clear the password and you can log into the voice mail automatically from the extension by dialing the voice mail access code.

Post back if you have any problems.

Carl

The answer for both of you is the System Administrator's mailbox. It lets you addl, delete and edit mailboxes and reset passwords.

When your system was installed, you should have been given instructions and passwords for both the Message Manager and System Manager's mailboxes. The access to those boxes is similar and I will not give out that sequence in a public forum, but you should be able to find it in the manual or via email to me...I'll show up on the web somewhere.

Carl