Dvd tray won't work - Emerson EWD2204 DVD Player/VCR

CD/DVD Drive Tray problems
There are two ways to open the CD/DVD drive door if the button just below the drive tray does not work.
Go to My Computer and right click on the drive and click on Eject.
If this does not work then you can manually open the CD/DVD drive tray by -
Straighten a paper clip and gently insert it into a tiny hole below the drive tray next to the Eject button. Push the paper clip gently until the drive tray pops out, then pull the tray until it is fully out, then you can remove the CD/DVD disc.
If you still having problem opening with the Eject button, then the CD/DVD drive is faulty and needs replacing.

It's likely a belt that drives the tray has snapped or come off! If you take the top off you might well see it!

Usually the tray has to be opened and inspected and if lucky it can be realigned--if not parts may be hard to find as they usually do not sell individual parts for the mechanism.

f the tray won't open or close properly, check the belt for dirt or wear. Then check the tray for misalignment. If needed, remove, clean, lubricate, and reinstall the tray following the instructions in the owner's manual
God bless you

f the tray won't open or close properly, check the belt for dirt or wear. Then check the tray for misalignment. If needed, remove, clean, lubricate, and reinstall the tray following the instructions in the owner's manual

God bless you

Just below the CD/DVD tray there is a tiny hole. Insert a straighten paper clip in this hole and gently push the paper clip until the CD/DVD tray pops out. You can now pull the tray out until it is in the fully opened position to remove the disc.
Try pushing the eject button to see if the tray closes, then push the eject button to see if the tray opens.
If this foes not work then the CD/DVD drive is faulty and it needs to be replaced.

The DVD might be stuck in the disc tray for whatever reason. To get it out, you could remove all the screws on the back and bottom. Slide out the cover to retrieve the DVD. Plug it in to see if it still works. If it still appears to be working, put it back together and hope that future DVDs won't get stuck.

hi,
You have to check two things.
1. You have to check the tray loading belt in the mechanism. To see the same you should remove the mechanism.because the loading belt is beneath the cd tray. As it is cyberhome it will be very difficult to remove the mechanism for an user. if your capable for doing the same then make try. Because you have to remove the top cover then the back panel, then the mechanism. Take care the mother board is attached to the mechanism.

2. You have to check the cyberhome dvd player will show this type of complaint if the Spindle motor is faulty (oppen or short ). Spindle motor is one on which the cd rotates. It will not cost a lot.
ok

is this the 360 cause i have never heard of a loose tray, try to take it back to where you bought it.