We don't seem to be able to recieve faxes

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Setting 05: TRANSACTION REPORT PRINT SELECTION
This sets the condition for printing out a Transaction Report. Enter a number
from 1 to 5 as follows:
1 (ERROR/TIMER MEMORY): A report will be printed after an error, timer
operation, or memory operation.
2 (SEND ONLY) A report will be printed only after a transmission
3 (ALWAYS PRINTS) A report will be printed after each
transmission, reception, or error
4 (NEVER PRINTS) A report will never be printed.
5 (ERROR ONLY) A report will be printed only after an error occurs

That sounds ok for me.
It is common thing what fax 2920/2820 should do.
Have you ever send fax to that same number previous?
Its probably problem with destination fax machine.

It's very likely that if you're using autodial, you've neglected to dial "1" + the phone number, or if it's part of an office that requires dialing "9" first, the speed dial or auto dial doesn't dial the "9" prior to dialing the phone number.

Hi,

The comm error 252 occurs due to,

• Telephone line conditions were too poor to receive a fax.

This error can be rectified by

1. Reattempt the fax reception at a later time when line conditions may have improved.
2. Configure the machine to start reception at a lower speed.
3. If the local machine successfully received several pages of a larger document, ask the remote user to transmit the document in several smaller parts.

ENJOY! RATE THIS SOLUTION

RNJ VINOD KUMAR

what type of fax is it? HP, Canon, brother etc?

HP error code 252 means.. . 252 Telephone line conditions were too poor to receive a fax.

*Reattempt the fax reception at a later time when line conditions may have improved.

*Configure the machine to start reception at a lower speed. *If the local machine received several pages of a larger document successfully, ask the remote user to transmit the document in several smaller parts.

Make sure you are plugged into the LINE port of the fax machine.

Ican rcv loacal faxes but long distance comm error252 comes up thx for help

document.tlSearch.tx.value=unescape("") HP LaserJet 3050, 3055, 3390, 3392 AiO Product - How to Print a FAX Confirmation Report Description By default, a Fax Confirmation report (Fax Call Report) will only print when a fax error occurs. However, this option can be changed using the printer control panel.

1. Press the right arrow until Reports appears in the display, press the checkmark.
2. Press the right arrow until Fax Call Report appears in the display, press the checkmark.
3. Press the right arrow until Print Report appears in the display, press the checkmark.
4. Right arrow to the option of choice, press the checkmark to save the change.

FAX call report options

• Send Fax Only - a confirmation sheet will only print when a fax is sent
• Never - no fax confirmation sheets
• Every Error - default setting
• Send Error - a fax confirmation prints when the fax transmission encounters an error
• Every Fax - a fax confirmation sheet will print for incoming and outgoing faxes

It seems that the protocol is failing. Just check, by printing a receive report. If there are errors it is after the check frame. If no errors, it is failing before the check frame. In either case, 1st aid is to listen using a handset for noise or static on the line. If the line is clear, then you will have to call service to change the tx/rx attenuation.