Sony Handycam DCR-TRV330 Digital Camcorder Logo
Posted on Jun 16, 2009
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Windows XP Service Pack 3 Wont recognise my Sony DCR-TRV330E

Several months ago i installed sevice pack 3 on my computer running Windows XP. Ever since then my computer will not recognise my handycam. Before service pack 3 i used to plug my handy cam into my computer and it would start my Ulead program and i could transfer my movies onto the computer without any problems. Now when i plug my Handycam into the computer it still has the sound that it makes when you plug something into it but thats as far as it goes. I manually open up my Ulead program but it tells me that there is nothing plugged in or that handycam is not turned on. I have changed the firewire lead and card and it still does not work. Sony only has USB Software updates for the memory stick.Has anyone else had this problem before and how can i fix it. Any help would be much appreciated.

1 Answer

Catalin Turcu

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  • Sony Master 4,924 Answers
  • Posted on Jun 16, 2009
Catalin Turcu
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0helpful
1answer

The solution shown by you is not sufficient. I need Software PMB for DCR SR 65 on os XP SP2

Use "Windows Update" to install Service Pack 3 (SP3) into Windows XP.

Here is a link to the Sony site:

http://esupport.sony.com/US/perl/model-home.pl?mdl=DCRHC21&LOC=3

Clcik o n the Drivers link on the right side. Select your operating system from the drop down menu and the choices to download will appear near the bottom. Click on them to download to your computer.
tip

What Does It Mean When Support for My Operating System Ends?

Microsoft Support for Windows Vista (with no service packs installed) ended on April 13, 2010, while support for Windows XP (without Service Pack 3 installed) ended on July 13, 2010. Windows 2000 support ended on July 13, 2010 as well.
There is no Service Pack 3 for the 64-bit version of Windows XP. If you're running the 64-bit version of Windows XP with SP2, you have the latest service pack and will continue to be eligible for support and receive updates until April 8, 2014.
If you are still running a version of Windows where support has ended, it means that version of Windows will no longer receive any updates from the Windows Update or Microsoft Update site. These updates are generally provided for security reasons to help protect the PC from harmful viruses, spyware, malware, and other malicious software. Windows Update also provides new drivers for your hardware that can improve the reliability of Windows.
Hackers love to take a security vulnerability in Windows and exploit it to their advantage. So, if a vulnerability is found in Windows XP or Windows Vista and you are not running the latest service pack, you will not be protected and will be at risk.

How Can I Tell What Service Pack is Installed?
Follow these steps to discover what Service Pack is installed:
1) Click on the Start Button
2) Right-click on either My Computer or Computer (depending on your Windows version)
3) Click on Properties
On this window, it should tell you which version of Windows along with which service pack is installed). It should also tell you whether you are running a 32 bit or 64 bit version of Windows.

Where can I download the latest Service Pack for Windows?
For Windows XP, click on the following link to download Service Pack 3

For Windows XP Service Pack 3 info, click below :-
http://windows.microsoft.com/en-us/windows/help/learn-how-to-install-windows-xp-service-pack-3-sp3

For Windows XP Service Pack 3 download, click below :-
http://www.microsoft.com/downloads/details.aspx?FamilyId=5B33B5A8-5E76-401F-BE08-1E1555D4F3D4

For Windows Vista, click on the following link to download Service Pack 2

Windows Vista Service Pack 2 info, click below :-
http://windows.microsoft.com/en-us/windows-vista/Learn-how-to-install-Windows-Vista-Service-Pack-2-SP2

Windows Vista Service Pack 2 download, click below :-
http://support.microsoft.com/kb/935791
on Oct 04, 2010 • Computers & Internet
0helpful
1answer

Install windows xp3

I hope you mean SP3(Service Pack 3) on XP. Please follow these steps

Do one of the following:

  • If you downloaded SP3 from the website, to install it immediately, click Open or Run and follow the instructions on your screen. To install the program later, click Save and download the installation file to your computer. When you're ready to install the service pack, double-click the file.


  • If you're installing SP3 from the Service Pack 3 CD, insert the disc into your computer with your current version of Windows XP running, and the Software Update Installation Wizard should automatically appear. If this wizard doesn't appear, click Start, double-click My Computer, right-click your CD or DVD drive, and then click AutoPlay.


  1. On the Windows XP Service Pack 3 page, click Next.

  2. Follow the instructions that appear on your screen.

  3. After the installation is complete, click Finish to restart your computer.

  4. If you disabled your antivirus software, enable it again.

for more information check the Microsoft website..

http://windows.microsoft.com/en-us/windows/help/learn-how-to-install-windows-xp-service-pack-3-sp3
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What is the installing code of Microsoft windows Xp service pack -2?

If you have a "valid" (not a "bootleg") copy of Windows XP, then there is *NO* "code" required to install XP Service Pack 2.

However, as of this month, Microsoft no longer supports XP Service Pack 2 -- you need to download/install XP Service Pack 3, in order to be supported.
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try this:
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DCR-TRV140E Problem.

check the driver to see if it is installed,
control panel/ hardware & sound / Device manager/ imageing devices
the cam needs to be conected via USB and switched on while you do this if it isn't, install from here http://support.sony-europe.com/dime/tutorials/videotransfer/vtransfer.aspx?site=odw_en_GB&m=DCR-TRV140E&sec=DV
using XP compatability mode.

Your cam is not supported by Sony on Vista so download another video captute programme as the original won't work, but you still need the Sony usb driver. FX does work on Vista http://www.jhepple.com/video_capture_software.htm

Any probs you can get me on [email protected]
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Boughthe eee-pc 701 wondering wether i can install windows xpspk1

Well, Micorosoft Windows xp * Service pack 1 & 2 work best on laptops while sevice pack 3 is sort of a scrue up for laptops. So My sudjestion is do install sevice packs 1 & 2 but not 3.
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My USB device is not recognised

try to plug it to a fresh windows xp. install your driver and i think that would be recognizable by your computer. i had the same problem just like yours with my computer but after i format my pc and installed a new windows xp service pack 2 with other drivers, it is now detectable. hope that helps!


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