Print job goes to print queue but does not print

How To Fix It - The fix is simple. You need to clear the print queue manually so that all the print jobs currently in the queue are deleted properly - once the queue is empty you should then be able to print new documents without problems. We will show you how below, depending on whether you use XP or Vista/7:
1. XP - click 'Start' then click 'Run' and in the Run window type CMD then press 'OK' - this opens a Command Prompt window. Now skip to Step 3.
2. Vista/7 - click 'Start' and type Command in the search box. Right click on the 'Command Prompt' result in the search results above it and select 'Run As Administrator' - this opens a Command Prompt window.
3. All version of Windows - in the Command Prompt window (these commands are also shown in the picture below):
4. Type net stop spooler then press the Enter key.
5. Type del %windir%\system32\spool\printers\*.* /q then press the Enter key (Note: the only spaces in this command are a single space between del and %, and a single space between * and /q)
6. Type net start spooler then press the Enter key.
7. Type exit then press the Enter key to exit the Command Prompt window.
Fixing the print queue
This should have cleared the print queue (i.e. all print jobs have been deleted) and you can now submit new jobs for printing
What Do These Commands Do?
The Command Prompt is a throwback to the pre-Windows days of Microsoft DOS but is still a useful way to type and enter system commands. The print Spooler is basically the print 'queue' - we need to Stop it running before we can Delete documents stuck in it.
The Del command deletes everything currently held in the print queue, including the 'stuck' document(s). We then have to Start the Spooler (print queue) up again so that it can accept new print job requests in future.
What If It Keeps Happening?
If the problem only occurs occasionally it is likely just due to an incompatibility with the actual data being printed ( a webpage that has unusual fonts or some other format that the printer is unable to convert into printed output - run the above fix to resolve it.)
However, if you find that almost all documents keep getting stuck in the print queue then Microsoft's answer is that it is an issue with your printer drivers (software) - one solution may be to download and update new printer drivers from the manufacturer. You could also try the Microsoft automatic Fix It for printers . This will repeat our fix above but may also flag up/fix any different Windows errors that stop printing.
Other causes may include a misconfigured printer e.g. network printing to an IP address that doesn't exist uninstalling and reinstalling the printer software from scratch should fix this.

The print queue is what is locked up. Try deleting the items in the print queue.
Start by pausing the print queue. Then delete the items in the queue one by one.
When you have the last print job in the queue it will probably be jammed up in the transition between the computer and printer. Switch off the printer. This should cause the printer on the computer to become offline.
Try deleting this job abain. If it dissapears then turn the printer back on making sure the computer understands the printer is back online. Then try printing again.
If it does not dissapear then you will need to restart the computer to free up this job. When the computer is back up and running check the print queue again. If the job is gone then turn the printer back on and try printing again. If it is not gone then try once again to delete the print job and it should dissapear this time.
Once the job is gone and the print queue is empty turn the printer back on and make sure the computer understands it is back online again.

I have Windows 7 and I found that running troubleshoot on the printer works most of the time and keeps me from having to shut everything down.

Go to

• Control Panel>Hardware and Sound>Devices and Printers
• In the upper left of the window select File
• In the drop down list select Troubleshoot

This usually fixes the problem, really empties the printer queue, and I don't have to shut everything down.

go to start-in the run or search box-put in services.msc-hit enter-look for print spooler-left click on it-hit stop-then hit start or restart.
restart pc or go back to printers and faxes cancel print jobs stuck in the queue again.close printers and faxes and open it to check if queue already cleared up.that should do it.

Hi,

Follow the steps below to resolve the issue

The print queue and Dock printer icon
When you start a print job, you will see your printer icon appear in your Dock. Click the Printer icon to open the print queue, which is a list of print jobs that are printing, on hold, or paused. The print queue will also display messages sent from the printer.
You can alternatively open the print queue from the Print & Fax pane of System Preferences.

In the Print Queue toolbar you have these buttons:

1. Delete - Deletes the selected print job.
2. Hold / Resume - Will hold / resume the selected print job.
3. Job Info - Shows details of the selected print job, such as job name, status, Completed, Job Message, and so forth.
4. Pause / Resume Printer - To Pause / Resume the Print Queue.
5. Supply Levels - Will drop down the Supply Levels sheet showing you the levels of ink / toner your printer has.
6. Printer Setup - Lets you configure the printer's name and location details.
7. Printer - Sets the Print Queue window into Printer mode.
8. Scanner - Visible if you have a multi-function printer connected via USB. Click it to set the Print Queue into Scanner mode.

You can see what your print job looks like with Quick Look. Click the arrow on the print job just to the left of the Status column or select the print job and press the Spacebar.
From the Print Queue menu bar, the "Printer" menu has these additional options:

1. Customize Toolbar... - Used to add and remove item from the Print Queue's toolbar.
2. Make Default - Will set the printer pertaining to this Print Queue your default printer.
3. Print Test Page - Will send the CUPS Printer Test Page to your printer.
4. Network Diagnostics - Will bring up the Network Diagnostics application, used to check each layer of your network connection.
5. Log & History - Used to open the Console application and show you the log entries for your current and past print jobs.
6. Show Printer List - Will open the Print & Fax System Preference showing you the list of Print Queues.

From the Print Queue menu bar, the "Jobs" menu has these additional options:

1. Show / Hide Completed Jobs - Will alternate Show / Hide in the Print Queue all completed printer jobs and completed functions, like checking the supply levels of your printer.
2. Show Everyone's / My jobs - Will alternate showing Everyone's / My print jobs.

You can control-click (or right-click) your printer icon in the Dock for this convenient menu:
From the Dock menu you can see your printer's status, toggle Pause and Resume Printer, Auto Quit (once print job completes) on / off, and from the Options sub-menu you can toggle Keep in Dock on / off.

To delete print jobs stuck in the print queue on Windows:

1. Click Start ? click Control Panel ? click Printers and Faxes.
2. Right-click on the Lexmark print object and select Cancel All Documents.
3. If that doesn't clear the queue, restart your computer.

If print job(s) still remain in the queue even after doing the steps above:
Stop the Print Spooler service from the Services console

1. Click Start ? click Run ? type cmd ? click OK.
2. Type net stop spooler at the command prompt ? hit Enter on the keyboard.

Clear the SPOOL folder

1. Click Start ? click Run ? type spool ? click OK.
2. Open PRINTERS folder ? delete all files in the folder.

Start the Print Spooler service from the Services console

1. Click Start ? click Run ? type cmd ? click OK.
2. Type net start spooler at the command prompt ? hit Enter on the keyboard.

Try to print again after clearing the print queue.

Does it show "Printing" or "Spooling" in the job queue window?

Open the Job queue window, then highlight and cancel the print job. Send a small print job to the printer and make sure that the PC and the printer are communicating.

If the failure re-occurs, then clear the queue again and close it and restart i=the queue.

Don

There is a job in the print queue. At the start of a print job a code is sent saying print the following data as graphics because you have turned the printer off it thinks that all the data is text. You need to delete the job in the print queue. Select the printer in Control Panel>Printers and it should show you a list of print jobs. Delete them

Try to delete the previous print job from printer's Print Queue after if not delete try to restart the computer and uninstall printer driver and reinstall it . you can try this it should be helpfull for you.

disconnect this printer from your gigabit switch and try running it by itself. this printer should have its own on board memory. you may have uncompatible memories.