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Maybe its the orange tool you're talking about. The tool has two ends. It fits in the blade. The blade has 2 holes. Fit it in the 2 holes and turn it to screw the blade out. Careful not to cut your hands.
There are two holes on the surface of the blade. When the juicer was bought, it came with a half moon shaped orange tool that has two posts that fit into these two holes.
By inserting the tool into these holes you can unscrew the blade from the machine as long as you hold the outer screen while doing so.
Once this is done, you simply lift the other pieces off.
If you can't find your orange two prong tool, i would suggest using a screw driver or two that fit into the hole(or two)..... hold the orange screen and turn the blade counter-clockwise..
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