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The printer has upper and lower transfer rollers that have to be brought up to and maintain a certain temperature for the image-transfer step in printing. The HCB board (halogen control board) reports a 14002 error, it is indicating that it is not able to either reach or maintain the proper temperature. That means one or the other heaters is bad, a sensor is bad, or a power-control component is bad. Regardless of which, this can be address only by servicing the printer. Contact your Zebra dealer if the printer is still under warranty or a Zebra extended-warranty agreement.
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This is an error indicating a problem with the Logic Board Assembly. It's probably not worth fixing, with printer prices being fairly low.\
According to the MP800 Service Manual:
2-2. Service Call Errors (by Cyclic Blinking in Orange (Alarm LED) and Green (COPY button), or Alarm LED Lit in Orange)
Service call errors are indicated by the number of cycles the Alarm LED and COPY button blink, and the corresponding error code is displayed on the LCD.
*Cycles of blinking in orange (Alarm LED) and green (COPY button) - 20 times
*Other hardware error - Error
*Error Code - [6500]
*Conditions - The PCI bus error is detected by the ASIC.
*Solution (Replacement of listed parts, which are likely to be faulty) - Logic board ***'y
I think I had this error once. Could be your bulbs (one or both) are out or are on their way out. I had to replace mine. They are 150 watt halogen bulbs. When you open it up, do you see lights on the side peering in?
I usually open the back cover, top cover, cartridge cover and pull out the paper tray. Sometimes this clears the alarm, if this does not clear the alarm, I unplug the printer for a couple minutes. Between opening and closing the covers and unpluging the printer, the alarm goes away. Ray
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