I am trying to print on decal paper. 8.5x14. The thickness is equiv, to card stock. There are no problems with 8.5x11. I keep getting jams at the exit point at the top of the printer. The paper is crumpled up at that point and does not come out. It worked fine a few times but now its doing this. This paper costs me 2.40 a sheet and I've ruined about ten sheets because every once in a while it works. So when I go back with a new printing project I have problems again.
Besides setting it for card stock both in its internal menu and the pc's menu, are you setting it for legal size paper? The timing will be thrown off if that step is missed. It will stop pulling the paper because it is looking for 8.5 x 11" paper. I would test with less expensive card stock to also make sure a shard of the decal paper did not get left in the paper path. The card stock should help dislodge any debris in the paper path.
SOURCE: paper jamming
The fuser drive gear is most likely bad.
You can order one at this location.
https://www.partsdrop.com/store/
If you call ask for Britt, he will help you. Best parts service you can ask for. And NO ITS NOT ME. I just deal with them a lot and highly recommend them.
That gear is in the $15 range.
SOURCE: Jam error B3S
This is a problem with the preheater sensor. It could be a clutch, paper tray seperation pad, or (my vote for most likely) the preheater assy. Not too expensive, but you should get a technician to look at this.
SOURCE: Installed new 084K18470. Error e2-3 will not clear.
E2-3 is paper jam at tray 3 check paper path as paper exits this tray.
-Carl, please let me know if this helps.
SOURCE: Xerox 5855C copier
Yes, the exit fuser rolls do wear out. Actually they just break apart untill there is no roller there. Sometimes there might be one or two, there should be one in each slot, about 4.
Also if you are going ot take out the fuser, be very careful.
The fuser exit switch in time will crumble and fall apart. It may appear to be ok, until you actually touch it, then the plastic just falls apart. This would need to be repalced.
The fuser roll has a lot of presure on it, sometimes the fuser bearings will actually freeze stoping the fuser roll. On back of the fuser assembley are a set of gears. The small ones on the back wear and will cause the fuser roll not to drive. These are common parts that need to be replaced.
The stirpper fingers need to be checked they get a lot of wear.
At the back of the exit transport roller there are some gears and one of them has a one-way clutch check it to see if it is slipping. A touch of friction oil can help with the drive of this clutch.
This machine has a vacume fan which helps trnasport the paper on the vacume belts. This is located on the back, at the bottom middle of the machine. This fan can turn very slow at times causing false jams.
If all else fails, call Xerox for service repairs.
SOURCE: I have a 8400 phaser
The printer has a jam and it is stuck sending a cleaning page. If you cure the jam, then things will return to normal. (You may be able to get 1 sheet through the manual feed, too)
I suspect mechanical problems, started with cracked plastic items. We have assembled a Service Kit (8400-Z1) for our field technicians, which we call the Camshaft Pivot kit, containing an updated Pivot Plate (which pushes against the oil roller. The 2 camshafts also have similar functions, one in the same area, and one at the transfer point. They always fail together, so that's why you should change them all.
Look at this video and see if this is too involved for you to do-it-yourself. You may need a trained tecnician.
Whit
Item, Inc.
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