I have several MT2000 scanners that are uploaded with specific scripts. We are changing to a different system software provider and need to factory reset them. This will allow us to upload the new scanner script which will not over write our old one. Thank you
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I'm sorry to hear that you're experiencing issues with scanning and saving documents to your Google Drive folder. The error message you mentioned, "An Internal error occurred (255)," typically indicates a problem with the scanning software or the connection between your scanner and Google Drive.
Here are a few steps you can try to troubleshoot and resolve the issue:
1. Check your internet connection: Ensure that you have a stable and reliable internet connection. A weak or intermittent connection can cause errors during the upload process. You can try restarting your modem/router or connecting to a different network to see if that resolves the problem.
2. Clear browser cache and cookies: If you're accessing Google Drive through a web browser, clear your browser's cache and cookies. Sometimes, outdated or corrupted cache files can cause issues with file uploads. After clearing the cache, restart your browser and try scanning and uploading the document again.
3. Update your scanner drivers: Visit the website of your scanner manufacturer and check if there are any updated drivers or software available for your scanner model. Outdated or incompatible drivers can cause scanning issues. Install any available updates and restart your computer before attempting to scan again.
4. Try an alternative scanning method: If you're using specific scanning software, try using a different scanning application or method to see if the issue persists. For example, you can use the built-in scanning functionality provided by your operating system or try a different scanning application altogether.
5. Contact scanner and Google Drive support: If none of the above steps resolve the issue, it's recommended to reach out to the support teams of both your scanner manufacturer and Google Drive. They can provide you with specific troubleshooting steps and assistance tailored to your setup.
Remember to provide them with detailed information about the error message, steps you've already taken, and any specific error codes or messages you encounter during the scanning process. This will help them diagnose and resolve the issue more effectively.
I hope these suggestions help resolve the problem you're experiencing and that you're able to scan and save your documents successfully.
need to do a RESET. Then try your local WX frequency to verify it works. The RESET will wipe out all existing programming, just to warn you. Check your manual, or RadioShack.com for details.
The MTS2000 shares software with the MCS, software package # RVN4176N includes DOS software RVN4097 for the MT2000. (It may be on the same CD, not sure.) You will need to use a "slower" computer, era 1999-2003 to program, due to speed issues.
Disclaimer: Motorola software is proprietary and only offered by Motorola to authorized dealers and entities.
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